19-10, Kitanominecho, Furano City, Hokkaido, 076-0034, JapanVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.3/5
Meget god
65 anmeldelse
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Bekræftede anmeldelser
Placering4.2
Faciliteter4.3
Service4.3
Renlighed4.3
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Alle anmeldelser(65)
Positive anmeldelser(18)
Anmeldelser med billeder/video(3)
Negative anmeldelser(3)
Christopher Thia
Overnattede i jun. 2024
Familie
3 anmeldelse
4.0/5
Meget god
Slået op den 22. jul. 2024
Fenix Furano was a quaint little hotel with little frills, but it suited us fine... we understood the green policy behind minimising housekeeping, and we are totally fine with in.
One downside is that they didn't have non-slip mats for the bathtub when you used it to shower. The body soap was very soapy and with the tub surface; making it a potential safety concern... and indeed, my elderly mum-in-law fell and hit her head.. she had a bump and some bleeding. We hope that the management looks into this for the safety of all guests.
Apart from this, we enjoyed the tranquillity of the vacinity and drove out to wherever we wanted from there. We would recommend this place if you have a rental car.
Oversæt
Svar fra overnatningssted: Dear Christopher,Thank you for staying at Fenix Furano and for sharing your feedback. We’re glad you enjoyed the tranquillity of our location.We appreciate your comments and will take them into consideration as we continue to improve our services for our guests.We hope to welcome you back to Fenix Furano in the future.
Lin
3 soveværelser premier suite (Triple Key)
Overnattede i jun. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 29. jul. 2024
The 3 BR unit was absolutely fabulous. Kitchen very well stocked with beautiful dishes. Beds were comfortable and comforters were sooo comfortable. Showers were powerful and wonderful.
Only one thing we would change, the bedroom window blind needs to be blackout curtain to block out the 4am sun rise.
Oversæt
Svar fra overnatningssted: Dear Lin,Thank you for your fantastic review and for choosing Fenix Furano. We’re thrilled to hear you enjoyed the comfort and amenities.We appreciate your suggestion about the window blinds and will consider it for future improvements.We look forward to welcoming you back to Fenix Furano.
Lai Mui
Deluxe-studiolejlighed
Overnattede i jun. 2024
Par
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 28. jul. 2024
Stay for two nights. Location wise is not near to the Furano station and restaurants. Its ok if you drive, there’s free carpark.
The deluxe studio comes equipped with microwave, nespresso, simple cooking utensils. Bed was comfy, air conditioning good.
Staff was very helpful. Commend them for helping us find an important document and send them to our next hotel! Really thankful and appreciate their help!
Oversæt
Svar fra overnatningssted: Dear Lai Mui,Thank you for staying at Fenix Furano and for your excellent review. We’re delighted to hear that you found our amenities, cleanliness, and service to your satisfaction.We appreciate your feedback about our location and are glad that the free parking and in-room amenities met your needs. It’s great to know our team was able to assist you with your important document—your kind words will be shared with them.We hope to welcome you back to Fenix Furano in the future.
Gæstebruger
2 soveværelses premier suite (Dual Key)
Overnattede i jul. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 20. aug. 2024
Nicely furnished apartment located next to skylift.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your great review of Fenix Furano! We’re glad you enjoyed the well-furnished apartment and convenient location next to the skylift.We look forward to welcoming you back for another fantastic stay!
Gæstebruger
Overnattede i aug. 2023
Familie
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. dec. 2023
Room is spacious and with nice view, but the hotel was like ‘close down’ after 6 during our visit(maybe cuz it’s not peak season) and no staffs at front desk to help. Need to request late check-in in advance for entering the hotel.
Oversæt
Hio Ieng
Overnattede i jun. 2023
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 1. aug. 2023
the hotel is nice.
there is not many restaurant near the hotel, advance booking for dinner in the restaurant near the hotel is necessary.
there is sufficient cooking utensils in the hotel room in case you cant get a table.
Svar fra overnatningssted: Dear SLuk,Thank you for your excellent review and for staying with us. We’re pleased to hear that you enjoyed the comfort and amenities at our hotel.We appreciate your feedback regarding the bathroom and bottled water and will consider it for future improvements. We’re also glad you found our team’s service to be friendly and helpful.We look forward to welcoming you back to Fenix Furano.
gwn512
Deluxe-studiolejlighed
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2024
在日本的酒店房間相對較大,我帶了2個大箱子能打開,酒店樓下的雪具租賃必須提前預約,不然租不到哦
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you found the room spacious and comfortable for your stay. We also appreciate your feedback on the ski equipment rental process, and we will ensure that this information is highlighted for future guests to make the booking experience more seamless.We look forward to welcoming you back for another fantastic stay!
Svar fra overnatningssted: Dear Guest,Thank you for your review and for staying with us. We’re glad to hear you had a pleasant experience.We appreciate your feedback and look forward to welcoming you back to Fenix Furano.
Svar fra overnatningssted: Dear Guest,Thank you for the great review! It’s always our goal to provide easy access and comfort for our guests, and we’re thrilled that we could meet your expectations.We hope to welcome you back soon for another fantastic stay!
product good
2 soveværelses premier suite (Dual Key)
Overnattede i jun. 2024
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 25. aug. 2024
酒店房間寬敞、景色優美、令人心曠神怡
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind words about your stay at Fenix Furano! We’re glad you enjoyed the spacious room and beautiful scenery.We appreciate your feedback and will use it to continue improving our guest experience.We look forward to welcoming you back in the future!