Hoteller med morgenmad i Philadelphia

"The sound insulation was bad, can heard the water pipe, the people in the hallway, and the outside cars. If you are a quite sleeper, don't choice here. Overall the value of the cost is okay. The parking charge is not that reasonable."

"The room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small amount of money which I fully appreciated that."

"We inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit."

"位置地力非常棒，離地鐵站非常近附近就是很有名的自由中還有一些很有名的博物館相當方便在老城區裡面走路走走到費城市政廳也非常的近找到Ridin Martin也是很近全程都用走的沒問題真的是很方便房間清潔又大住起來相當舒服"

"The location is a little far away from Philly downtown and is located next to the freeway which will have noise during your sleep. Free breakfast is a plus but isn't anything fancy. Bed is comfortable and service was decent."

"Sofitel is an elegant brand and is often located at the heart of the city. The Philadelphia location is perfect for those who want to see the city and is luxurious enough to stay in for some rest and relaxation. There's a restaurant in the lobby. In walking distance are some of the best restaurants in the area as well as historical attractions. The room included a King bed, a roll-in shower, and many other amenities. Because I was here for a conference, transportation to and from the convention center was available. Next to the convention center is the Reading Terminal Market. However, if you like to walk, the sites are amazing and the Reading Market is only 1 mile away. Hidden costs were disclosed upon check out. You might want to ask about that from your travel agent or the hotel management."

"The hotel facilities are quite new and well-maintained, providing a comfortable and modern atmosphere. The service is excellent; the staff is friendly and attentive, always ready to assist with any requests. The breakfast is particularly noteworthy, offering a delicious variety of options that cater to different tastes. Additionally, the hotel provides free luggage storage, which is a great convenience for guests who want to explore the area without the burden of their bags. Overall, I had a fantastic experience and highly recommend this hotel to anyone looking for a pleasant stay!"

"There is the daily fee charged additionally for parking, which was kind of annoying. The reception's night staff were neither courteous nor helpful; a lot of room for improvement there."