Hoteller med morgenmad i Anne Arundel County

Las personas que realizan el servicio de recogida del aeropuerto no tiene idea de atención al cliente nos reunieron a mí y a un señor no recalcaron durante todo el viaje que es un favor que no teníamos derecho a pedir nada el hombre empezó a insultar y lo mismo pasó con el otro muchacho que fue aún más agresivo con nosotros la verdad sí deja mucho que desear el servicio

I will start with the good. The room was clean and the bed was comfortable. Now the not so good. We chose this hotel specifically because they advertised, on the website, that there was a pool, hot tub, free breakfast, and coffee in the lobby. We were visiting our grandkids, and wanted the pool so we could bring them to swim. Well, weren't we suprised when we were told that both the pool and hot tub were closed permanetly, and the clerk even mentioned that they knew it was still advertised as having them on the website. When we asked about the free breakfast, we were told if we wanted breakfast, that was an additional fee, again, some false advertising going on. When my husband went to the lobby the next morning to get some coffee, well no surprise, there was none, just a plastic jug of water. There was a coffee maker in the room with 1 pod, so we did use that. When we asked about some compensation for the false advertising, we were told no. We would not have picked this hotel, if not for the fact they advertised the pool, hot tub, and free breakfast. Oh and just to put a button on it, we went to the bar for a 12 oz bottle of beer. $7.25 for 1 beer, 12.00 for a glass of wine, we thought that was a bit steep, especially since the bar was in the lobby with no atmosphere. So, if you are just looking for a place to sleep, you'll be fine.

I was only there from around 10pm until 7am so I didn't get a lot of time to really rate it. But my room was super clean and it was very comfortable. I could open the window which I really love being able to do and meant I could turn off the fan/air conditioning ... which was a good thing also because it was an old and pretty noisy unit. I would have liked more light in the bathroom. It had a microwave, coffee maker, iron and ironing board. The breakfast was surprisingly good with nice bacon, potatoes and tasty eggs, juice, pastry options. It was only around 20 mins from downtown Baltimore. All the staff I dealt with were friendly. I would stay there again.

Everything was fine. Front desk staffs are friendly. I had a pleasant stay.

I had a really good stay at this hotel overall. The location was convenient and made it easy to get around. The hotel was clean and well-maintained, and the room felt comfortable. The staff were friendly and helpful, making the check-in and stay smooth. The facilities were also good and met my expectations. Overall, it was a pleasant experience and I would recommend this hotel for a comfortable stay.

Plug in tub did not hold water so I could not take a bath, water did stay hot long enough to shower, and telephone didn't work. Reported to front desk staff at least three times & they never fixed any of the issues.