Hoteller med morgenmad i Val-d'Oise

The location is good — it’s close to the airport, the exposition park, and also near Aeroville Mall. However, the shuttle service was very disappointing. I had emailed the hotel in advance to remind them that I would be using the shuttle service upon arrival. I was told the shuttle comes every hour. I arrived at 9:15 PM and had already missed that one, so I waited at the designated shuttle area from 9:30 PM, expecting the next one to arrive at 10:15 PM. Unfortunately, I waited until after 11 PM and the shuttle never arrived. In the end, I had to take a taxi to the hotel. What made it even more frustrating was that I had just come off a very long journey — over 20 hours of travel including transit — and I was traveling with children. It was exhausting, and the lack of proper shuttle service made things worse. If you plan to use the shuttle, make sure to get very clear and confirmed instructions from the hotel. Despite multiple emails beforehand, this issue still happened. Very disappointing experience.

The hotel was in a good but rather very quiet location. About a few minutes drive for CDG Airport. Not much of a tourist location as advertised. Secondly, the hotel is branded as a four star hotel. I think three is more accurate. While the outdoors and decor were superb, the facilities in the room itself were old and antique. From the pillow (terrible and caused me neck pain), to the work tables, to the wardrobe, it was all OLD. There was a bug in the room (Image attached) and the heating didn't work - as expected. For a ”Four star” hotel, there was no side fridge in the room, no bottled water even if the listing mentioned having this and the breakfast was just there without a lot of options. The dinner, while costing 35 Euros was a waste of funds. On the positive side, the Staff were VERY professional, helpful and friendly. The Internet was quite fast also. Would I return, maybe not. Why? For the cost, I expect more.