The Ritz-Carlton, Berlin

The Ritz-Carlton, Berlin anmeldelser

The Ritz-Carlton, Berlin

Potsdamer Platz 3, Berlin, 10785, GermanyVis hoteloplysninger
The Ritz-Carlton, Berlin
The Ritz-Carlton, BerlinThe Ritz-Carlton, BerlinThe Ritz-Carlton, Berlin
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Gæsteanmeldelser

4.5/5
Fantastisk
40 anmeldelse
Bekræftede anmeldelser
Placering4.6
Faciliteter4.5
Service4.5
Renlighed4.7
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Alle anmeldelser(40)
Positive anmeldelser(37)
Anmeldelser med billeder/video(5)
Fantastisk ophold!(9)
Venligt personale(8)
Fantastiske faciliteter(4)
Negative anmeldelser(3)
Aidan
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Par
8 anmeldelse
4.0/5
Meget god
Slået op den 22. mar. 2025
Excellent stay, large and luxurious bathrooms. Area is ok, in the central business area, well connected via tube but not in the thick of the action, not a criticism more to note. Very friendly staff
Oversæt
Svar fra overnatningssted: Dear Aidan,thank you very much for your positive review. All Ladies & Gentlemen are delighted to hear you had a fantastic time in Berlin and with us.Kindest regards,Guest Experience Team
Kalios33
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Rejs med venner
15 anmeldelse
5.0/5
Enestående
Slået op den 22. mar. 2025
very good place and best service . price is good food is good !
Oversæt
Svar fra overnatningssted: Dear Kalios33, we all thank you for sharing your positive experience and would be more than happy to welcome you back with us!Kindest regards,Guest Experience Team
Hannah Roi
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
4 anmeldelse
2.5/5
Slået op den 10. nov. 2024
Room very average and has an old , musty smell. Fridge was broken also which contributes to the smell. Informed the reception to take a look and fix if necessary. When we came back, they said they managed to fix. Back to the room, still not working. Not the kind of service or compensation you would expect for a prestigious brand
Oversæt
Svar fra overnatningssted: Dear Ms. Roi,Thank you very much for taking the time to inform us about your experience during your recent stay at The Ritz-Carlton, Berlin. Please take our sincerest apologies for the inconveniences caused by the not working honor bar fridge. We have already taken further steps to improve on our set up, as well as on our service. All of our Ladies & Gentlemen strive for unique service and the highest level of hospitality, day by day. That is why we really appreciate your feedback, because it allows us to improve on our service and facilities. We would be very delighted to get a second chance to prove you on our highest levels of service again and to welcome you back to Berlin.Warm regardsYour Guest Experience Team
Shiri sichel
Deluxe-hjørneværelse med kingsize-seng
Overnattede i sep. 2024
Familie
3 anmeldelse
3.7/5
Slået op den 27. okt. 2024
Very good hotel, rooms a little bit old. The bed is very comfortable, not every night they come to clean for the second time. Staff is nice.
Oversæt
Svar fra overnatningssted: Dear Shiri Sichel, Thank you for taking the time to send us your feedback. We are very sorry that you had challenges with your ventilation system and air conditioning. Please be assured that I will discuss this with the team immediately. Nevertheless, we are very pleased that you were satisfied with our Ladies & Gentlemen. We very much look forward to your next stay with us. Kind regards,Your Guest Experience Team
Stephan
Deluxe-værelse med kingsize-seng
Overnattede i maj 2024
Solorejsende
51 anmeldelse
4.0/5
Meget god
Slået op den 11. jun. 2024
Great location and building. Didn’t have much time to enjoy the facilities
Oversæt
Svar fra overnatningssted: Dear Stephan,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin. We are delighted that you enjoyed our hotel so much. We would be honoured to welcome you back again so that you may experience The Ritz-Carlton service even more. All Ladies and Gentlemen look forward to host you again.Kind regards,Your Guest Experience Team
Aleksandr Gold
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
18 anmeldelse
5.0/5
Enestående
Slået op den 14. feb. 2025
Super good I like a lot
Oversæt
Svar fra overnatningssted: Dear Mr. Kosenkov,thank you very much for sharing your positive experience with us! We would be more than happy to welcome you back with us some time in the future!Kindest regards,Your Guest Experience Team
Gæstebruger
Carlton Club Suite (Incl. Club Lounge Access)
Overnattede i maj 2023
Booket for andre
2 anmeldelse
5.0/5
Enestående
Slået op den 25. jun. 2023
Worth it
Oversæt
Svar fra overnatningssted: Dear Guest,All Ladies and Gentlemen would like to thank you for your honest review and hopefully we will be able to welcoming you again!Your Guest Experience Team
Julieshi
Deluxe-værelse med to enkeltsenge
Overnattede i aug. 2024
Familie
11 anmeldelse
5.0/5
Enestående
Slået op den 30. sep. 2024
丽思卡尔頓每次都不让我失望。酒店位于波茨坦广场门口,交通便利,車站下面有一个东方中國超市,买东西很方便,去犹太人紀念牌和勃兰登堡门步行几分钟。酒店设施健身房健身器材很棒。酒店早餐非常值得,水果品质和种类都超赞,其他也很好。房间设施一流,只是马桶与淋浴房一起,洗澡后注意擦乾地面,否則容易摔倒。
Oversæt
Svar fra overnatningssted: Dear Julieshi,greetings from The Ritz-Carlton, Berlin. All Ladies & Gentlemen sincerely thank you for sharing your feedback with us. We are delighted you enjoyed your stay with us and hope to welcome you back in the future.Kindest regards,Guest Experience Team
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2024
Par
2 anmeldelse
2.2/5
Slået op den 13. maj 2024
我們在這裏住了7晚,第一個房間電話是壞掉的,窗台和牀頭櫃都是薄薄的灰,後面前台給我們換了個房間,住了一週 沒有一天是睡的好的,至於服務衹有前台和門僮是好的,其他服務很差,早餐不新鮮,經常缺食物,服務也不好,最可笑的是最後一晚,服務員打掃時在我們不知情的情況下設定的房間鬧鐘⏰,一大早就被叫醒,內心無數個*****。 還有我們房間叫餐,等了一個小時還沒有到,德國人***真的太慢了。根本不值這個價錢和五星。
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for taking the time to review your stay with us and for your open words.We are very sorry to hear that we did not live up to your expectations and we fell short of our service promise to you. Please rest assured that we have shared your feedback with our leadership team to prevent these service challenges in the future. We would be honoured if you give us a second chance to show you the full Ritz-Carlton service.The entire Guest Experience Team stands at your service for any future travel palling.All Ladies and Gentlemen want to thank you very much for staying with us.Kind regardsYour Guest Experience Team
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2024
Par
23 anmeldelse
5.0/5
Enestående
Slået op den 5. mar. 2024
地理位置極其優越,位於柏林的市中心波茨坦廣場,所以安全係數非常高(不像東柏林等地方很亂),一人遊!強推此地;步行保存成功能到柏林愛樂廳,勃蘭登堡門和柏林電影博物館等著名景點。 房間面積超大,40m²起步,推薦景觀大床房,窗户正對主街,風景採光都很好。早餐質量非常不錯!
Oversæt
Svar fra overnatningssted: Dear Guest,We sincerely appreciate you taking the time to review us and are more than delighted that you were enjoying your recent say. All ladies and gentlemen hope that we can welcome you back in the future!Your Guest Experience Team
Aleksandra Dukanova
Deluxe-værelse med kingsize-seng
Overnattede i jul. 2024
Par
74 anmeldelse
5.0/5
Enestående
Slået op den 5. aug. 2024
Отель понравился!!! Супер вкусные и разнообразные завтраки ❤️ прилетели в Берлин в 8.00 и нас сразу заселили , что безумно приятно и удобно, смогли выспаться))) нашему французскому бульдогу тоже были рады, предоставили вкусняшки и кровать) обязательно вернемся 😊👌
Oversæt
Svar fra overnatningssted: Dear Aleksandra Dukanova,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin.We are delighted that you enjoyed our breakfast so much and it was a pleasure to host you and your bulldog.All Ladies and Gentlemen we would be honored to welcome you back again.Kind regardsYour Guest Experience Team
Jackyxiao_London
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
25 anmeldelse
5.0/5
Enestående
Slået op den 10. okt. 2024
地理位置很好,公共交通也很方便,房間設施也很不錯,下次來還會考慮住這裏。
Oversæt
Svar fra overnatningssted: Dear Jackyxiao_London,all Ladies & Gentlemen of the Ritz-Carlton, Berlin thank you for staying with us and sharing your feedback.We are delighted to hear you have had a wonderful experience in our hotel and Berlin.We are looking forward to welcoming you back in the future.Kindest regards,Guest Experience Team
jingtong jin
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2023
Par
74 anmeldelse
5.0/5
Enestående
Slået op den 12. aug. 2023
是我住過最便宜的麗思卡爾頓,暑假期間2000多塊錢,還是很值得的。如果早餐添加一些適合中國胃的粥啊麪啊就好啦!
Oversæt
Svar fra overnatningssted: Dear Jingtong,Thank you for taking the time to review us! We would be delighted to create a unique breakfast experience for your next stay with us. Please do not hesitate to contact us before your next stay, we would be thrilled to arrange any special requests. Furthermore, we have shared your feedback with our culinary leadership team. Kind regardsYour Guest Experience Team
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den 17. feb. 2025
老牌奢華酒店,服務熱情,設施講究
Oversæt
Svar fra overnatningssted: Dear Guest,thank you very much for your positive feedback, we are very happy to hear you have had a wonderful experience with us.Kindest regards,Guest Experience Team
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 2. jan. 2025
服務很好👍硬件很滿意👍
Oversæt
Svar fra overnatningssted: Thank you very much for the feedback! We are very happy to read about your satisfaction.