I was going to arrive late in the evening last night so I wrote the hotel to enquire about transportation from the airport to the hotel. They told me very diligent it and precisely about their shuttle service. When I arrived at the hotel, the desk person, a Swiss gentleman, was extremely hospitable, friendly, authentic, detailed in a good sense, helpful and professional. He also helped me book a taxi for the next day. What a great way to welcome a guest. Really best practice. Lots of desk employees around the world should learn from him!
The room was very nice, all fine. Large enough, and having all amenities.
Excellent lunch at the hotel: very good cuisine.
I needed to leave my luggage at the concierge: they did it all very well.
The only point for improvement: when I left, I asked a lady at the reception, apparently Swiss, to help me get my luggage back and book a taxi for me. She did it but in a cold and distant way. She should go find another job in a different industry. One where she can continue being unfriendly.
Best hotel in Geneva. Affordable price with good location just 400m away from Geneve Railway station. Easy to find. Walking distance to Lake Geneva. Accessible to Migros and Coop. Comfortable and clean room. Most important for us as Asian is the toilet provide bidet. Like it very much. And the room also had bathtub. Great stay in Geneva before catching our flight the next day..
Staff are nice and friendly. Room is very good; clean and big. The location is the best as it's just a few minutes walk to bus station and 5-10 mins walk to train staion. Highly recommended.
The location is pretty convenient and accessible. It was 1 minute walk away from the tram station and 2 stops away from Cornavin Station.
Staffs were friendly and approachable at all times. Even though, I didn’t mention that it will be my birthday, they prepared a small amenity for me on my second day stay. Truly appreciate it!
Hotel and the room is clean. Very pleasing to the eyes.
Room came with universal socket which came in handy since my luggage was delayed and I do not have travel adapter with me.
All in all, I had a really pleasant stay.
Thank you N’vy!
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