Swiss Star Tower - Self Check-IN

12th floor. The entrance, hallways and the stairs up to the room etc. were a bit run down and dirty looking but inside the apartment was great and incredibly warm and cozy in the majority of the room. I was very cold coming in so that was perfect for me. Only problem was not being able to turn the heat down at night (I didn't find any way to do it at least) and I had to sleep with the window open where trains would come and go very often and people outside on the street yelling random things sometimes at night, so I didn't sleep very well. The heat came from the ceiling in the bedroom. Also had some people arguing on the floor below and some stomping on the floor above around 00:00 to 03:00 but that's not really the hotel's fault because there's no active staff present. Maybe worth noting is that I stayed here the night of a big concert (Slipknot) at Hallenstadion which is close by. I would stay here again if I found a way to turn the heat down at night. Great view from the balcony.

Hotel apartment location is good but cleaniness and service is not so good.

Disappointing experience at this hotel. The self-check-in process was inconvenient and the lack of cleanliness was unacceptable. Additionally, the absence of any staff to assist or respond to calls made the stay even more frustrating. Not recommended