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Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.5
Renlighed4.3
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Negative anmeldelser(164)
ZZMMXX
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Forretningsrejsende
192 anmeldelse
2.8/5
Slået op den 29. dec. 2024
This should be the last time staying at this hotel, just for its proximity to the border and the high-speed railway.
The facilities are starting to become outdated, and the hygiene is getting worse.
The service is becoming more and more mediocre.
It seems that I'm not the only one who feels this way and has this experience.
Oversæt
Svar fra overnatningssted: 【Washing and drying machine + hanging ironing machine service】 Dear guest, we apologize for bringing you a bad stay experience. We have also made corresponding corrections to the problems you raised. Thank you very much for your valuable comments. Facilities and equipment problems we are also committed to replace and rectify, this year is also ready to update the 3.5 version of Lavand. We look forward to your visit again to ensure that you will not have such problems in your next stay. If you have any problems in your room during your stay, you can call the front desk as soon as possible to deal with your problems. We are sorry for the inconvenience caused to you.
Esther
Deluxe-suite
Overnattede i jan. 2025
Familie
3 anmeldelse
1.5/5
Slået op den 20. feb. 2025
I have booked for the family room, its was like a ******* room which is so dirty and OLD ROOM with all the stains that i request to change the room. The recept suggest that i top up and change to a newer room but i need to check out the next day and check in another room. I did not wan to keep changing so i agreed to downgrade to 2 room instead of family room. But i was shock that the hotel was under renovation the next day and its was so noisy that we could not rest. I WILL APPRECIATE IF THE RECEPT SHOULD INFORM US DURING CHECK IN OR WHEN WE BOOK THE HOTEL WHICH THEY DID NOT INFORM. THE SERVICES IS LIKE ****, THEY DIDNT EVEN BOTHER TO CLEAN THE ROOM DAILY AS ALL HOTEL WILL DO. WORST HOTEL, TERRIBLE SERVICE. PLEASE DO NOT STAY AT THIS HOTEL EVEN THE LOCATION IS NEAR GONGBEI PORT, THERE IS STILL ALOT HOTEL TO CHOOSE.
Oversæt
Svar fra overnatningssted: 【洗烘一體機+掛燙機服務】 尊敬的貴賓,為您帶來不好的入住體驗,我們深表歉意。十分感謝您的寶貴意見。設施設備問題我們也致力更換整改,今年也是準備更新改造3.5版本麗楓呢。您在住宿期間房間有任何問題都可以第一時間撥打前台電話為您處理問題 ,我們期待您的再次光臨確保您下次入住不會再出現此類問題。
Solo Kin
Superior værelse (uden vindue)(queensize-seng)
Overnattede i sep. 2023
Solorejsende
5 anmeldelse
4.5/5
Fantastisk
Slået op den 8. okt. 2023
Good service and location
hotel is quite old and had mold on the walls
the windows were broken and it had the exhaust fan was not working.
needs some refurbishment but overall clean just old
Oversæt
Svar fra overnatningssted: [Children's toothbrush + children's slippers + children's toys] Dear, seeing your comments, we are very sad that we can't give you a satisfactory stay experience, which is our biggest regret. Your sincere review is a spur to the hotel's continuous improvement, and you are welcome to call the front desk if you have any questions about your room. We look forward to your next visit, will certainly give you a better and more satisfactory experience, will let you feel our sincerity, will also let you see that we are constantly making progress in the hotel. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope you can stay here again and feel our progress.
solhussss
Elegant Double Room
Overnattede i jan. 2024
Andet
52 anmeldelse
5.0/5
Enestående
Slået op den 19. feb. 2024
Same as before, I rlly like this hotel and this time it also didn’t disappoint me. I will definitely come back next time <3
Oversæt
Svar fra overnatningssted: 【24小時管家服務+安心舒適慕斯床墊】尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望麗楓酒店•珠海拱北口岸輕軌總站店會是您回憶裏最温馨最獨特的那個!歡迎常回麗楓酒店•珠海拱北口岸輕軌總站店看看哦,祝:安好!
Stuart Teo
Superior værelse (uden vindue)(queensize-seng)
Overnattede i aug. 2023
Familie
39 anmeldelse
2.7/5
Slået op den 9. okt. 2023
The room smell funky and have stains on the wallpaper, fungal stains on grout isn't cleaned, etc...
Oversæt
Svar fra overnatningssted: 【在住期间免费停车+24小时免费自助洗衣+免费寄存行李】Dear guest: Thank you for choosing Li Feng Hotel and Zhuhai Gongbei Port Light Rail Terminal Branch. We are very sorry for the problem this time. We hope you can give us a chance to correct it.
Gæstebruger
Elegant Double Room
Overnattede i jun. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 31. jul. 2024
very good
Oversæt
Svar fra overnatningssted: 【在住期間免費停車+24小時免費自助洗衣+免費寄存行李】 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Gæstebruger
Superior værelse (uden vindue)(queensize-seng)
Overnattede i aug. 2023
Solorejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 22. sep. 2023
About average hotel prices
Oversæt
Svar fra overnatningssted: 【洗烘一体机+挂烫机服务】Dear guests, thank you for staying at Lifeng Hotel Zhuhai Gongbei Port Light Rail Terminal. I am glad to see your favorable comments on the hotel's geographical location, sanitary conditions and service quality. Eat, drink, and have fun. You are welcome to experience it next time.
Rowell G.
Deluxe værelse (2 senge)
Overnattede i jul. 2022
Familie
8 anmeldelse
4.2/5
Meget god
Slået op den 23. sep. 2022
Very close to gongbei border, rooms are ok, clean and budget friendly. Highly recommend to stay here if planning a day trip to Macau.
Oversæt
Svar fra overnatningssted: 【Walk to Gongbei Port for three minutes+Walk to the seaside for five minutes+Walk to Zhuhai Station for ten minutes】Thank u very much for u favor and love of the LifengHotel,We advocate "just for a batter start".I hope this beautiful city and warm LifengHotel will leave u a good memory.Looking forward to seeing u again!
Gæstebruger
Superior værelse (uden vindue)(queensize-seng)
Overnattede i nov. 2023
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 9. dec. 2023
…..…………………
ss
Oversæt
Svar fra overnatningssted: 【小童牙刷+小童拖鞋+小童玩具】尊敬的賓客:您好,感謝您的點評!酒店提倡“衹為更好的出發”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Gæstebruger
Superior værelse (uden vindue)(queensize-seng)
Overnattede i feb. 2024
Par
4 anmeldelse
3.7/5
Slået op den 16. mar. 2024
Good!
Oversæt
Svar fra overnatningssted: 【步行至拱北口岸三分鐘+步行至海邊五分鐘+步行至珠海站十分鐘】看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。麗楓酒店•珠海拱北口岸輕軌總站店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Svar fra overnatningssted: 【洗烘一體機+掛燙機服務】尊敬的賓客:您好!感謝您選擇麗楓酒店•珠海拱北口岸輕軌總站店!出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,我們怎能不努力滿足您的願望呢,因為這也是我們的心願,願來到麗楓酒店•珠海拱北口岸輕軌總站店的每一個人都是開心的!
Svar fra overnatningssted: 【洗烘一體機+掛燙機服務】尊敬的賓客:您好!感謝您對我們提出的中肯意見。對閣下在住期間的不愉快經歷,我們深表歉意和遺憾。酒店管理層非常重視每一位賓客的意見,不知道是否有在在住期間向前台反應過問題呢,這邊反應有問題的話可以安排換房處理的呢。床單的話我們實施的是一客一換,估計是客房大姐做衞生時飄落的頭髮。由於本地潮濕的環境,有相對多的木質傢俱有發黴的現象。所以我們將在明年年初進行升級改造,重新裝修。進一步完善並改進我們的設施與服務。我們會不斷提高酒店員工的服務意識,重視服務品質的提升。我們真誠期待閣下的再次光臨。
Svar fra overnatningssted: 【步行至拱北口岸三分鐘+步行至海邊五分鐘+步行至珠海站十分鐘】尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,麗楓酒店•珠海拱北口岸輕軌總站店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!