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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.7
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Gæstebruger
Superior Room(2 Beds)
Overnattede i aug. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 3. okt. 2024
Riyuegu Hotspring Hotel is definitely a MUST staycation. They offer excellent accommodation, especially for expats like us. From the moment we arrived, we were well taken care of by the friendly and accommodating staff, who made sure all our needs were met with a smile. The rooms are incredibly spacious, providing great comfort at a very affordable price. The amenities are top-notch, with highlights including a relaxing hot spring, a beautiful pool, and a luxurious bathtub—perfect for unwinding after a long day.
The only improvement I’d suggest is to offer a wider variety of breakfast options to cater to different tastes. Overall, Ryuegu Hotspring Resort provided a wonderful stay, and I highly recommend it for both short and extended stays!
Oversæt
6/20
Svar fra overnatningssted: Dear Guest, Thank you for choosing Riyuegu Hotsprings Resort. We appreciate your positive comments and recognition, we will work hard to maintain the high level service in the Resort. We look forward to your next visit to our resort in the near future.
Aliew
Superior Room(2 Beds)
Overnattede i okt. 2023
Familie
1 anmeldelse
2.2/5
Slået op den 2. dec. 2023
It's a pity i could not get a chance to utilize the warm swimming pool at hot spring area when the outdoor temperature was below 20 degree celsius. I went at 6.20p.m. in late November but the service attendant informed that he was cleaning the warm pool and told me I could use the cold pool instead. In an objective view, it was silly to clean the pool during this operating hour. Therefore, thinking to go for a early morning swim/gym the next day before breakfast as the resort's website has indicated the outdoor swimming pool/gym operated from 7:30 a.m. onwards but it actually only opens at 10:00a.m..Therefore, had to forgo the morning swim/gym as can't workout after breakfast and need to check out soon. Definitely not for sports enthusiast if you intend use the sports facilities at the crucial timing. A disappointing stay for this trip and definitely a thumbs down for this resort.
Oversæt
Svar fra overnatningssted: Dear guests: Hello, thank you for choosing Sun Moon Valley Hot Spring Resort and giving your valuable comments! We strive to improve our deficiencies and provide better service to each and every guest. We look forward to your next visit, thank you
Gæstebruger
Superior Room(2 Beds)
Overnattede i maj 2024
Par
10 anmeldelse
5.0/5
Enestående
Slået op den 20. jun. 2024
Nice place to relax for a few days. Complete facilities, good spa and great breakfast.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好,感謝您選擇日月谷温泉渡假村!我們竭誠為每位賓客提供最舒適的休閑度假環境,追求高雅、自然、環保的樂活理念。期待您再次光臨,謝謝!
Daniel
Superior-værelse
Overnattede i mar. 2024
Solorejsende
3 anmeldelse
4.5/5
Fantastisk
Slået op den 7. apr. 2024
I enjoyed my stay at the resort immensely. The staff did a wonderful job of making me feel welcome and ensuring I had everything I needed. The meals I had were also very good. In addition to the resort, I highly recommend the park that belongs to the hotel. The hotel is not near some of the livelier sections of Xiamen, but this was not my goal.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel.We will keep developing our services and products, and we look forward to welcoming you back in the near future.
NataliePl
Premier-værelse
Overnattede i feb. 2024
Par
3 anmeldelse
4.2/5
Meget god
Slået op den 21. mar. 2024
Hotel needs some serious rennovation. And in general was a bit dusty.
Staff doesn’t speak English but try their best to be as helpful as possible.
Great swimming pool and hot springs on the territory as well. .
Oversæt
Svar fra overnatningssted: Dear guests: Hello, thank you for choosing Sun Moon Valley Hot Spring Resort and giving your valuable comments! We strive to improve our deficiencies and provide better service to each and every guest. We look forward to your next visit, thank you
Terl
Superior Room(2 Beds)
Overnattede i aug. 2023
Rejs med venner
21 anmeldelse
3.7/5
Slået op den 23. sep. 2023
Quiet hotel, good breakfast, large rooms.
Oversæt
Svar fra overnatningssted: Dear guest, hello. I appreciate your evaluation of us.It is an honor for us to continue serving you. All staff of our resort sincerely look forward to your visit again
Svar fra overnatningssted: 尊敬的賓客:您好,感謝您選擇入住日月谷温泉渡假村,也謝謝您對我們的評價!在您的關心與支持下我們將會繼續提高我們的服務品質,我們將竭誠為每位賓客提供最舒適的休閑環境,度過一個温馨愉快的假期。能夠繼續為您服務是我們的殊榮,度假村全體員工衷心期待您的再次光臨!
Svar fra overnatningssted: 尊敬的賓客:您好,感謝您選擇入住日月谷温泉渡假村,也謝謝您對我們的評價!在您的關心與支持下我們將會繼續提高我們的服務品質,我們將竭誠為每位賓客提供最舒適的休閑環境,度過一個温馨愉快的假期。能夠繼續為您服務是我們的殊榮,度假村全體員工衷心期待您的再次光臨!
Svar fra overnatningssted: 尊敬的賓客:您好!對於您的此次入住並未達到您的期望,我們深感歉意,同時我們也非常感謝您的寶貴意見!日月谷温泉渡假酒店是五星級度假酒店,同時也是國家金葉級綠色旅遊飯店,大力倡導環保、樂活概念,濃郁的東南亞風格與城市商務型酒店有所不同。同時我們也在不斷給客房設備進行更新和改造,相信您下次到訪一定會有不同的感受。我們會努力改進不足之處,為每一位賓客提供更優質的服務。我們期待您的下次光臨,謝謝!
Svar fra overnatningssted: 尊敬的賓客:您好,感謝您選擇日月谷温泉渡假村並提出寶貴意見!您所反饋的問題酒店管理層及相關部門已獲悉,您所提出的中肯建議我們虛心接受。為每位賓客提供優質的服務和舒適的休閑渡假環境,是日月谷温泉渡假村全體員工的工作宗旨。能夠繼續為您服務是我們的殊榮,度假村全體員工衷心期待您的再次光臨,我們將竭誠為每位賓客提供最舒適的休閑環境,度過一個温馨愉快的假期。
Svar fra overnatningssted: 尊敬的賓客:您好,我們很抱歉在您的旅途中發生這些不愉快的體驗,影響您出遊的好心情。給您配送的甜湯為當天18點左右出品,19點開始陸續配送到房間,感謝您的提醒,後續我們會為賓客標明最佳食用時間。房間温泉池中白色現象為天然温泉水礦物質的結晶體,我們每天都會進行消毒處理,請放心使用。我們非常感謝您提出的寶貴意見,並已及時反饋給相關部門進行整改。我們會努力改進不足之處,為每一位賓客提供更優質的服務。我們期待您的下次光臨,謝謝!