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Bekræftede anmeldelser
Placering4.4
Faciliteter4.2
Service4.5
Renlighed4.5
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Alle anmeldelser(1397)
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Anmeldelser med billeder/video(196)
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Negative anmeldelser(103)
Zhenni
Deluxe Queensize Seng Værelse (Hovedvilla)
Overnattede i mar. 2024
Par
7 anmeldelse
4.5/5
Fantastisk
Slået op den 3. maj 2024
Hotel is really beautiful! Food is great! I’m so surprised that they offer miso soup at breakfast! They told me that they the miso was made in house. Restaurant on the top floor has splendid views, two persons dinner is excellent! Will stay here again next time when I visit Wuxi.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for staying at Wuxi Grand Hotel. Thank you very much for your support to our hotel, we always believe that good word of mouth from the guests from the heart of the recommendation, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Gæstebruger
Deluxe Queensize Seng Værelse (Hovedvilla)
Overnattede i maj 2024
Solorejsende
14 anmeldelse
3.0/5
Slået op den 26. jun. 2024
I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for visiting Wuxi Grand Hotel, sorry for not bringing you a perfect stay experience, we will correct your questions immediately, if you have any questions during your stay, you can contact us at any time, the hotel room center and the front desk staff are dedicated to serve you 24 hours a day, we look forward to your visit again, I wish you a happy every day!
Gæstebruger
Deluxe Erhvervs Twin Værelse (Hovedvilla)
Overnattede i maj 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 25. jun. 2024
Old facility and deposit at the beginning was very annoying. Else, it was good.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for staying at Wuxi Grand Hotel! We have put your comments on record. Please trust that when we meet again, these problems will not bother you. Looking forward to seeing you again soon!
Tiezheng
Excutive Business Suite
Overnattede i maj 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 23. jun. 2024
The room is beyond my expectation, from furniture to carpet.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
JTKO
Deluxe Forretning Queensize Seng Værelse (Hovedvilla)
Overnattede i mar. 2023
Forretningsrejsende
25 anmeldelse
3.2/5
Slået op den 5. maj 2023
Decent 4 stars hotel . Location is good but hotel is a bit old , convenient to get local cuisine
Oversæt
Kevin Michel
Deluxe Forretning Queensize Seng Værelse (Hovedvilla)
Overnattede i jan. 2023
Solorejsende
5 anmeldelse
4.2/5
Meget god
Slået op den 20. feb. 2023
great budget hotel if you want a place in the city center. rooms are okay-ish, staff are friendly. very convenient to explore around.
there's even a bus stop in front of the hotel.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your stay in Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refueling! Looking forward to your next visit!
LU
Deluxe Erhvervs Twin Værelse (Hovedvilla)
Overnattede i mar. 2024
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 21. apr. 2024
Not so bad, service good.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
Anastasia123
Deluxe Forretning Queensize Seng Værelse (Hovedvilla)
Overnattede i feb. 2023
Rejs med venner
41 anmeldelse
5.0/5
Enestående
Slået op den 3. jun. 2023
Polite stuff, nice breakfast. The room was spacious and clean, the view from the window was beautiful.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for choosing to stay in Wuxi Hotel and giving you good comments. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a kind and thoughtful check-in experience and sincerely look forward to your visit again.
Steven
Deluxe Queensize Seng Værelse (Hovedvilla)
Overnattede i maj 2022
Rejs med venner
10 anmeldelse
4.5/5
Fantastisk
Slået op den 16. jun. 2022
The hotel is good but a little bit old, messy parking lot, should be re-arrange, but everything good
Oversæt
Svar fra overnatningssted: Distinguished guests. Thank you for your valuable advice. We will tighten up management. Looking forward to your next visit. Wish you a happy life!
Gæstebruger
Erhvervs Tvilling Værelse (Hovedvilla)
Overnattede i maj 2023
Solorejsende
38 anmeldelse
4.5/5
Fantastisk
Slået op den 29. jun. 2023
Good, front desk helps
Oversæt
Svar fra overnatningssted: Dear guest, thank you for staying at Wuxi Grand Hotel! Good service is because guests like you are always watching us, and we are committed to providing you with a gracious and attentive stay. We believe that our guests are family, so we take special care of everything you do during your stay. Here, we will, as always, welcome you again with a cordial smile, thank you!
Gæstebruger
Deluxe Queensize Seng Værelse (Hovedvilla)
Overnattede i nov. 2023
Forretningsrejsende
13 anmeldelse
4.0/5
Meget god
Slået op den 29. jan. 2024
Good value
Oversæt
Svar fra overnatningssted: Dear guest, thank you for staying at Wuxi Grand Hotel! Thank you very much for your affirmation of us, thank you for your support and affirmation of our recently launched promotional activities, you can continue to pay attention to us, the first time to understand our catering, guest room and other products promotional activities, looking forward to your patronage again! Wish you a happy life!
Svar fra overnatningssted: 尊敬的賓客您好!感謝你選擇無錫大飯店!非常抱歉沒能給您帶來滿意入住體驗。酒店歷經35年風雨,部分樓層的客房也進行了全新的裝修,近期也有更新計劃。您在入住過程中有任何需求,請房內坐機撥“0”,我們為每一位客人提供24小時即時響應服務。希望下次見面能給您更好的入住體驗,祝您生活愉快。
Svar fra overnatningssted: 尊敬的賓客您好,感謝您的入住及建議,酒店歷經35年風雨,設施設備一直在悉心維護,不斷更新。您在入住期間如有遇到任何問題,都可以致電我們總機或大堂副理進行反饋,我們將第一時間為您解決問題。我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛, 流溪緩緩,時光柔軟,期待您的再次光臨,祝您開心的度過每一天!希望下次能給您不同的感受,祝您生活愉快,期待您的再次惠顧!
Svar fra overnatningssted: 尊敬的賓客您好,感謝您的入住及建議,酒店歷經35年風雨,部分樓層的客房也進行了全新的裝修,近期也有更新計劃。入住過程中遇到其他問題,請第一時間告知我們,我們為每一位客人提供24小時即時響應服務,繼續努力、不斷進取的動力希望下次能給您不同的感受,祝您生活愉快,期待您的再次惠顧!