Gæstebruger
14. juni 2023
It’s not a bad hotel. To summarize I’ll write pros and cons-
Pros- service, quiet area, amazing staff, very helpful. Specially Dewi, Arira or similar best staff ever. This hotel people only come for the service but everything else is just below average.
It takes a lot for me to write a negative review. But this experience made me do so.
Cons- Wi-Fi doesn’t work! Even after asking the IT guy who said he’ll do something but actually didn’t do anything. As it had speed or 3mbps and kept on dropping.
- Buffet breakfast - very average, the staff tries hard to please you. But the food is very very average. I mean not even 1 proper bakery items. Balinese coffee just doesn’t cut it. I’ll give it a rating 3/10.
- Rooms are basic, pretty old, beds make squeaking noise, suites have nice view but everything looks old.
- There is no afternoon tea although there is a sign in the lobby that states there is.
- shuttle only runs twice a day 11am and 4pm. This hotel is about 8kms away from Ubud main shops. And the shops around the hotels aren’t many.
- Spa at hotel - OMG don’t even try it! I had booked and got this oldish lady “Ayu”. Who basically was just touching my body and not even putting any effort. I literally had to leave the massage after telling her about 10 times to put more pressure. And then she tried to charge me for the whole hour which I disputed and then she said ok I’ll charge you for 30mins. I asked her if she has another staff which I did see when I started the massage. And she says no we don’t have anyone. Worst massage ever!!!
- You must rent a bike to enjoy if you do decide to stay in this hotel.
- Food and beverages are expensive compared to shops around the place but the service is amazing. For example an Ice coffee is $5.50AUD which is what I get in Australia. And veggie Pizza is around $10.
Bring your wall plug converter if you are staying at this place. Villas were amazing as due to great staff I got to see inside them. Suites- are just standard bedrooms with balconies.
Rooms have jet pumps to wash ur bottom, has hair dryers, small empty bar fridge. House keeping staff are amazing. The shuttle to Ubud shops you must book them before hand.
There is a river that runs but you won’t be able to see it as the small trees that grew around it has blocked all the view. Pool is small but nice, there are towels and hot shower options.
- TV only has channels which aren’t in English and the network is so bad that you can’t even watch it. Very old TV’s in suites.
- you can rent small scooters for about 100k IDR from hotel.
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