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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.6
Renlighed4.7
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Negative anmeldelser(177)
Thabz
Deluxe-dobbeltværelse
Overnattede i aug. 2024
Par
4 anmeldelse
4.5/5
Fantastisk
Slået op den 15. aug. 2024
We had a great stay, the staff was amazing and most were able to speak simple English which made everything smooth and pleasant. Special thanks to the reception staff big mention to Camille Liu, you have a great personality and made us feel comfortable ❤️❤️I definitely recommend this hotel and will definitely go there again
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Gavin Peter
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
22 anmeldelse
4.7/5
Vidunderligt
Slået op den 27. sep. 2024
Nice hotel of course for the price high scale. Friendly staff but need to understand a joke at the front desk .. good breakfast but limited basic or standard restaurants for evening meals. Have to go out and search and location is not directly near anything, but go to the "Tanhualin" area and you will find some reasonable and varied choices. Colleagues facing the river enjoyed the Wuhan Yangtze River Building light show!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 23. nov. 2024
Great stay! The people at the service counter were very friendly and pleasant!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Xavierasy
Club delvis flodudsigt 2 personers værelse,2 enkeltsenge, ikke-ryger
Overnattede i sep. 2024
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 15. sep. 2024
We got a free upgrade to a full river view room , The staff is very friendly and helpful, our mandarin is not good but they are always willing to help. Breakfast is great too with varieties, you can choose to eat whatever you want, overall it is a lovely stay!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Fiona
Premium Deluxe Værelse, 1 King Size Seng, Ikke-Ryger
Overnattede i mar. 2024
Par
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 6. mar. 2024
This is the first time we came to Wuhan and we received great hospitality from this hotel. The hotel is clean with great amenities and I want specially thanks Miyan Dang and Thomas Tang for helping us to order Mei Tuan. We are both foreigner and basically we cannot order any food via the Mei Tuan app. Thanks to both the Westin staffs for helping us to order our dinner and branch and send up to our room. They even let us extend our room until 2pm instead of normal check out time.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Pelinlinn
Deluxe-dobbeltværelse
Overnattede i aug. 2024
Forretningsrejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 26. sep. 2024
Very nice hotel with nice view great location
At night you can watch the light show from terrace
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Don
Deluxe-dobbeltværelse
Overnattede i apr. 2024
Forretningsrejsende
6 anmeldelse
3.2/5
Slået op den 22. apr. 2024
The hotel is nit new but well maintained. Nothing much nearby other than some food outlet and a beautiful river. I can heard birds chirping in the morning even when I’m staying at 17 floor.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at the Westin Wuhan Wuchang and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to make you stay well in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Wuhan.
Gæstebruger
Club delvis flodudsigt 2 personers værelse,2 enkeltsenge, ikke-ryger
Overnattede i feb. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 7. feb. 2024
We enjoy our stay at Westin Wuchang. Besides its comfortable beds, we are delighted to Ho ed with the services provided. Special thanks to James Wang and Nikon, two Golden Key members in the hotel. I would recommend The Westin Wuchang strongly
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
BFCMaggie
Club flodudsigt værelse, 2 enkeltsenge, ikke-ryger
Overnattede i nov. 2023
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 13. nov. 2023
It was a very nice experience, the room was clean and comfortable, staff was very friendly and helpful ☺️
非常好的酒店,干净舒适,职员热情有礼
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您對我們員工服務的認可與好評。酒店毗鄰長江之濱,坐擁兩江四岸一線江景,離二號線地鐵積玉橋站只有500米,周圍有户部巷,黃鶴樓等各處名勝古蹟,是賓客下榻的首選,舒適的江景客房是休閑商務活動的青睞之選。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待您的再次入住!
See
Deluxe Værelse, 2 enkeltsenge, ikke-ryger
Overnattede i sep. 2023
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 8. sep. 2023
Hotel is a little old. Need renovation. Service staff was excellent. Romm air conditioning was not strong. Near subway and transport is convenient.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your positive comments very much.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
enenzhe
Club River View Værelse,1 King Size Seng,Ikke-ryger
Overnattede i dec. 2022
Par
34 anmeldelse
4.0/5
Meget god
Slået op den 16. jan. 2023
Booked a river view executive room but the executive lounge wasn't in operation. In exchange, evening drinks and snacks were served in the lobby cafe. Rather unimpressive.
Oversæt
Svar fra overnatningssted: Dear guests,Thank you for choosing Westin Wuhan, and taking the time to share your stay experience with us! Our Executive Lounge has now resumed happy hour service and we sincerely hope to provide better service for your next stay!
Wing Chi
Executive Deluxe Queen Room
Overnattede i jan. 2024
Forretningsrejsende
29 anmeldelse
5.0/5
Enestående
Slået op den 23. jan. 2024
Suggest to my colleagues
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Anonym bruger
Premium Deluxe Værelse, 1 King Size Seng, Ikke-Ryger
Overnattede i jul. 2022
Rejs med venner
1 anmeldelse
2.2/5
Slået op den 21. jul. 2022
They said that we drink the water in the Refrigerator, but we didn't, and they said we will give the money back to you, and said you can wait three days and we will give back the money . And then we wait and wait ,about three days the money didn't give back to us , and then I thought that they were to busy, but then I wait about one week and more they didn't give back the money to us, the time that we check out date is 7.13 but now is 7.21 whenever we called them they said wait three days or more but we are been waiting so long that we are not sure that they will give us the money back. So I think that they were so Unreliable tht they didn't do the things and they didn't said that they did it .
Oversæt
Svar fra overnatningssted: Dear guest, we sincerely thank you for your feedback. we are sorry that the relevant departments will take appropriate measures to avoid similar situations due to the inconvenience of the refund process. Thank you again for your support and understanding, we look forward to providing you with a better service experience in the near future.
Gæstebruger
Club delvis flodudsigt 2 personers værelse,2 enkeltsenge, ikke-ryger
Overnattede i jul. 2024
Andet
6 anmeldelse
5.0/5
Enestående
Slået op den 30. sep. 2024
Very nice
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您選擇入住武漢富力威斯汀酒店,並對酒店住宿服務給予了良好的評價。酒店毗鄰長江之濱,可讓您180°飽覽武漢兩江四岸的一線江景,周圍有糧道街、黃鶴樓,東湖,湖北省博物館等各處遊玩聖地。賞江畔美景,登千古名樓,酒店與黃鶴樓官方聯名合作,一系列聯名活動給您更加精彩的入住體驗。我們一直致力於提供温暖親切的入住體驗給到每一位賓客,您的認可是我們莫大的榮幸,也將鼓舞我們更進一步提升服務質量。再次感謝您的大力支持,期待您於不久的將來再次光臨武漢富力威斯汀酒店!
Michael CHIKWENDU
Club River View Værelse,1 King Size Seng,Ikke-ryger
Overnattede i jul. 2022
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 29. jul. 2022
The view from my room was amazing..the breakfast was excellent…and I had the opportunity to meet this intelligent and smart ladies Joyce and Karyn all thanks to you…you guys made my stay in wuhan memorable
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your positive comments very much.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.