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Bekræftede anmeldelser
Placering4.0
Faciliteter3.9
Service3.9
Renlighed3.9
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Gæstebruger
Standard-dobbeltværelse
Overnattede i jul. 2024
Solorejsende
16 anmeldelse
4.2/5
Meget god
Slået op den 13. aug. 2024
This hotel is in Wattala which is only 7km from the Fort train station but feels ages away.
Service - excellent. As in all areas of Sri Lanka the staff are very friendly and helpful. All say hello and genuinely seem to enjoy their jobs. There seems to be an army of cleaners and wait staff and again, all are friendly with very good English. The doorman was my favourite with a massive smile and great personality!
There were some issues with the half-board deal I was on regarding when and where you can have the half board - which is only breakfast and dinner although on Trip it reads like you have a choice of when you can have your two meals a day. So just clarify when you arrive to be sure.
Facilities - big open ground, big swimming pool which you could do laps in if you wanted but also with decent steps on the side so younger children can play. There is also a small children's pool too which is adjacent to the big pool and next to the sun bathing area which has around 10 sun chairs in pairs with an umbrella and small table around the grass area, with more chairs and beanbags set up on the higher area.
I have seen big groups playing team games, cricket, football, some weird waterpolo/volleyball/handball game in the pool and even a few keen cricket players today.
Restaurant - the floor level open air restaurant is well staffed, nicely proportioned and the buffet breakfast, lunch or dinner is extensive (if a little repetitive after three days). On some occasions there was live music which was nice and not overpowering, playing mainly English music.
Bar - The Fishery is the outdoor restaurant for al e carte food service and some drinks. You can choose to sit under the roof bar area or under trees next to it, on big picnic style seating.
Gym - this is located next to the pool/restaurant and although it is a bit tired, it has everything you need. The running machines are a bit clunky but at least they work, the weight machines are a little stiff to move but again they are functional. There are free weights and area to work out - even a small space for yoga or stretching if thats your thing. There is also air conditioning - and in 30+ heat, very much needed!
Downside - its a bit hard to get to and you have to take a taxi or tuk tuk (don't pay anything over 5,000 for this!). The beach which you can see and hear, is very close but not suitable for swimming - especially for young children. Also the beach isn't particularly clean - outside the hotel the beach is raked for appearances, but walk 50m to your left or right, and its not too pretty!
Not really a downside but be aware that if you are here in weekend, this place seems to host a lot of parties, weddings and events - which is great energy with lots of noise and atmosphere. It is a lot quieter in the week days. And the pool becomes full in the afternoons!!!
Oversæt
Svar fra overnatningssted: Thank you for your thorough and thoughtful review of your stay with us. We're delighted to hear that you enjoyed the service provided by our friendly staff and that our facilities, including the pool and restaurant, added to your experience. We'll be sure to pass along your kind words to our doorman and the rest of the team!We appreciate your feedback on the half-board option and the gym, and we’ll work to make this information clearer for future guests. Your insights about the beach and the lively atmosphere on weekends are helpful, and we’ll continue improving where possible.We hope to welcome you back soon for an even better experience!
hisyam yunus
Standard-værelse
Overnattede i jul. 2022
Par
8 anmeldelse
5.0/5
Enestående
Slået op den 6. aug. 2022
Great hotel for holiday
Oversæt
khaled
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i dec. 2024
Familie
6 anmeldelse
1.5/5
Slået op den 8. jan. 2025
من أقذر الاوتيلات التي زرتها في حياتي
من الرسيبشن والمقايله السيئه تصل لمرحله تخلف
الي تناول الحقائب وتدميرها
الي سوء موقع الاوتيل والرائحه القذره في كل مكان
الي تجهيزات الغرفه السيئه
والمصيبه وجود بق فراش في الفرش تم تصويره لم نستطيع النوم طوال الليل وعندما اتي الصباح خرجنا من الاوتيل مبكرا
سوء البوفيه والشح الفظيع في الطعام
الرجاء الحفاظ علي صحتكم وصحه أبنائكم من هذا المكان
One of the dirtiest hotels I have ever visited in my life
From the reception and the bad interview that reaches the stage of backwardness
To the eating and destruction of bags
To the bad location of the hotel and the dirty smell everywhere
To the bad room equipment
And the disaster is the presence of bed bugs in the mattresses that were photographed We couldn't sleep all night and when the morning came we left the hotel early
The bad buffet and the terrible scarcity of food
Please protect your health and the health of your children from this place
Svar fra overnatningssted: Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the convenience of our location, the view of Colombo Port, and our friendly staff. It's great to know that you and your family appreciated the pools and the variety of breakfast options.We look forward to welcoming you back for another enjoyable stay!
Geemal
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i feb. 2024
Solorejsende
1 anmeldelse
3.0/5
Slået op den 31. mar. 2024
タウルはけっこう古いものだったんです。歯磨き粉を置いてなかった。
Oversæt
steven88888
Standard-værelse
Overnattede i jun. 2024
Forretningsrejsende
11 anmeldelse
3.2/5
Slået op den 18. aug. 2024
設施老舊,床單不乾淨
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We sincerely apologize for the outdated facilities and the unclean bedsheets during your stay. This is not the standard we aim for, and we are addressing the issue with our team immediately.We value your experience and would be happy to offer you a special rate for a future visit to make things right. Please reach out to us directly to discuss further.Thank you for your understanding
Anonym bruger
Overnattede i dec. 2022
Forretningsrejsende
12 anmeldelse
3.5/5
Slået op den 10. jan. 2023
촌구석이다 갈때 각오해라 들가면 못나온다
와이파이 복도에서 빵빵터진다
침대에 누음 죽는다
Oversæt
Lihong
Standard-værelse
Overnattede i maj 2023
Forretningsrejsende
16 anmeldelse
4.0/5
Meget god
Slået op den 14. jun. 2023
很舒服的環境
Oversæt
Jonathan N
Overnattede i nov. 2024
Familie
5.0/5
Enestående
Slået op den 13. dec. 2024
The fantastic hotel the great place to enjoy thanks to all the staff to helped us great value the restaurant was fantastic and delicious hope to come to Pegasus reef hotel again special thanks to @KAY and housekeeping gayan for the Great service thanks a lot
Oversæt
Svar fra overnatningssted: Thank you for sharing your wonderful experience! We’re thrilled to hear you enjoyed the hotel, the delicious food, and the exceptional service. Kay and Gayan from housekeeping will be so happy to know they made your stay even more enjoyable. We truly appreciate your kind words and can’t wait to welcome you back to Pegasus Reef Hotel for another fantastic stay!
Martin F
Overnattede i sep. 2024
Par
5.0/5
Enestående
Slået op den 11. okt. 2024
Facilities were top notch, very comfortable and well maintained rooms. We stayed 1 week, and loved every second. Great location, very accessible to both Colombo city, and onto the expressway to outskirts. Namisha and her team were very accommodating, and went out of their way to help with anything needed. Both restaurants served high quality food, at great value pricing. We enjoyed nothing more than sitting in the Kingfisher bar, watching the waves crash in only a couple hundred metres away. Worth every cent, and we'll definitely be back! Thank you very much Pegasus Reef!
Oversæt
Svar fra overnatningssted: Thank you for such an amazing review! We are thrilled to hear that your one-week stay with us was enjoyable from start to finish, and that you found our facilities top-notch and the rooms comfortable and well-maintained. We’re so pleased that our location worked perfectly for you, with easy access to Colombo and the expressway. Namisha and her team will be delighted to know that their efforts made your stay even more enjoyable, as we pride ourselves on providing outstanding service. It’s wonderful to hear that both of our restaurants offered high-quality food and value, and we’re glad you loved relaxing at the Kingfisher bar with the stunning view of the waves. Knowing that your stay was "worth every cent" and that you plan to return is the best compliment we could receive! We look forward to welcoming you back to Pegasus Reef for another memorable stay soon!
Lyn L
Overnattede i aug. 2024
Familie
5.0/5
Enestående
Slået op den 19. sep. 2024
Very friendly staff especially Madu and manager of fish restaurant. Nothing too much trouble. Enjoyed our breakfast and fish cafe. Live entertainment was exceptional. Rooms comfortable. Great pool. Fantastic outlook. Very well maintained. Would definitely recommend.
Oversæt
Svar fra overnatningssted: Thank you for your fantastic feedback about your stay at Pegasus Reef Resort! We’re thrilled to hear that you found our staff, especially Madu and the fish restaurant manager, to be very friendly and accommodating. It’s great to know that you enjoyed the breakfast, the fish cafe, and the live entertainment. We’re also pleased that you appreciated the comfort of our rooms and the beautiful pool and outlook. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay!
25cool
Overnattede i jul. 2024
Par
3.0/5
Slået op den 17. aug. 2024
It felt like coming home again. seeing all the staff and the trusted environment. unfortunately, no one recognises a repeat guest at check-in, but our stay was made enjoyable by some of the wonderful and friendly staff. There are few names to mention Senurie from the restaurant, Basil animator, Gayan housekeeping, suranja f&b and , pushpita health club. it's not only them but can't remember the names of the rest who work hard. Even though Pegasus is catogarised as 4 stars, as per my experience, it needs a lot of work to reach 4 stars. Some rooms do not have closet doors #337, no pen or note pads in rooms. card machine for foreign cards does not work in the restaurant like in the casier in the front office. The trollies they use during service need rubber wheels to make less noise. Rooms and the corridors need renovation. Very good showers.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your detailed feedback with us. We’re delighted to hear that you felt at home and enjoyed the friendly service from our team members, including Senurie, Basil, Gayan, Suranja, and Pushpita. We’ll be sure to pass along your compliments to them and the rest of the staff. We also appreciate your constructive criticism. We’re sorry to hear about the issues you encountered and understand your concerns: We’ll address the missing closet doors, lack of pens and notepads, and card machine issues. We’ll review our service trolleys and look into improvements to minimize noise. Your comments on room and corridor renovations will be considered as we plan future upgrades. Your feedback is invaluable as we work to enhance our facilities and services. We hope to have the opportunity to provide a better experience on your next visit. Thank you once again for your insights.
Gæstebruger
Overnattede i jan. 2025
Andet
5.0/5
Enestående
Slået op den 3. feb. 2025
Came for dinner the food was amazing, the service was excellent , and pathum was looking after my table and he was always around making sure we have everything we need and that we are looked after . Honestly I would refer the fishery to anyone who seeks such a experience
Oversæt
Gæstebruger
Overnattede i jan. 2025
Andet
5.0/5
Enestående
Slået op den 3. feb. 2025
We went for an office get together and the service was excellent. The food was great, and the venue was perfect. Priyantha from Finance helped a lot. Event run smoothly, and all the requested arrangements were nicely done. We truly appreciate your efforts.
Oversæt
Gæstebruger
Overnattede i jan. 2025
Andet
4.0/5
Meget god
Slået op den 1. feb. 2025
Thanks a lot for the great service and the hotel was very nice good service too. Specially thanks to yeshroon for the great hospitality good job for the great work. We had delicious food and many varieties too appreciate it a lot. Hope to come again