AC Hotel Palacio Universal

前台服務較為熱心，房間內設施齊全，唯一遺憾的就是好像只有大床房。另外，早餐較為豐富，都是為自助餐形式。

性價比極差 房間小 半扇窗户超天井 價格昂貴 沒有停車場

Lovely hotel in a beautiful setting. If you have the right room you will have a view of the port and estuary. Cruise ships might block the view, but they usually sail away after a few hours. The location is next to the older part of town as well as being adjacent to the historical center, which has grand buildings and attractive parks, it reminds me of a smaller version of Paris. The ferry boats dock less than 400 meters away and the train stations are both less than 2km away. Staff were efficient and friendly. AC Hotels give Platinum Marriott members a $20 food and beverage credit per day for couples. This can be used at their bar or to offset the breakfast, which costs between 13 and 15 euros depending upon weather you book it in advance. The AC breakfast is tasty and diverse. Staff were efficient and friendly. The room is comfortable and we had a view of the water.

After a disastrous experience in a 5 star Marriot hotel in Santiago de Compostela, we were pleasantly surprised. The hotel is just opposite the habour for many of the ferries. There are plenty of restaurants, bars and cafés in the area. The main shopping streets are not far either. The hotel provides a modern atmosphere. The staff were always friendly and helpful. It is possible to park the car directly outside of the hotel to unload, before moving it to the near-by car park. There was a coffee machine in the room and the hotel suggested a hot water kettle as well. Although the breakfast was the same as in Santiago at least a great effort was given to display it in an appetising manner. Completely suited to a 4 star hotel. Unfortunately, the same coffee machine was a disaster and always needed attention. The same toaster was useless. The design of the bathroom did make one wonder though. So much room for a shelf, but not one in sight. The sink itself was far too shallow and constantly caused water to go everywhere. As a result of which, the toiletry bags constantly got wet. There was only one dressing gown in a double room. We didn’t need it, but it does make you wonder…

Always a great stay here - hotel is high standard throughout. Rooms are spacious and modern. Staff are really friendly and helpful - quick and easy check in/out. Breakfast was a little limited on hot food but good cold selection. No parking available but there is underground opposite.

This waterfront hotel is in an interesting old building, with view rooms looking out to the Bay and surroundings, nice lobby for a relaxed breakfast. My room had the great view, and the finishings are nice, but the flooring seemed to be of a cheap material that had bubbled/warped already and I notice it hadn't even been cut and laid properly along the wall (a gap) when installed. My friend didn't enjoy the enclosed feeling of the interior room she booked. We were sent to a really bad nearby restaurant by the staff but not their fault as the choices were limited with a late arrival, in fact the staff here are the best aspect. The parking situation needs to be explained more clearly. There are "limited discounts" available for a certain number of guest to park elsewhere, and if you arrive later, left to your own devices, the parking garage directly across the street is a steep 30 Euros for overnight. The entrance driveway is nicely blended into the front parklet for esthetics, but this means it's not clear it can be driven on or marked at all, you will likely miss it and need to circle another four blocks to approach again, and then discover locals feel free to block it when you might want to drive up and unload. Still enjoyed the visit despite the minor irritants.