Ganges Grand

Booked two superior delux rooms for four nights stay. As per Agoda site, room is with sofa, sitting place, fridge, drier, news paper etc. Nothing was on ground and hotel washed off their hands blaming Agoda. Per night charge for a room was 5500/- without breakfast. Front desk staff totally unfriendly and rude. Room was too small and no place to keep luggages and to move . No ventilation exept an exhaust fan. Open cheating.

1. Centrally located at the most ideal place at Godowlia Chowk. 2. At walkable distance from Kashi Vishwanath temple. 3. Very near to the auto stand so that walking is minimal for reaching various locations such as Dashwamedh ghat,Assi Ghat and Ravidas ghat for Cruise journey. 4. Very close to the famed eateries of Varanasi. 5. Upkeep of hotel is good. 6. Dining hall is very spacious though costwise on higher side. 7. The travel desk should be more active towards guests. 8.My advice to guests is to request for pick up and drop facility,as otherwise you may face problems due to traffic restrictions.

About this hotel, I would suggest anyone to stay at if they come to Varanasi . Room is spacious with good king size bed and a spacious bathroom. The staff are also very humble, polite and helpful which simply enhances the quality of your stay. Specially thanks to Mr Anand from from Front office.

Service was amazing nd staffs are very cooperative and ambience was good located at gaudauliya from where ghats are very closer which is best part . The restaurant was very good and the food taste was fabulous nd it become one of my favorite place

Neat and clean rooms, floor staff good, restaurant staff was very caring,vall services were good, polite and helpful staff, tasty food, prime location for temple, shopping area near by, provide transport facilities Recommended for staying

Hotel location is good but service and front office staff was pathetic. AC was not working properly in room and they were not willing to check the issue .room rent is on higher side approx 1.5 times and front office staff is not professional they don't no how to talk with customers.