Asrin Beach Hotel - All Inclusive

This hotel was amazing especially the night staff receptionist Ahmet. Ahmet was always helpful and gave us extra information. Ahmet is the only night staff and he covers all areas. One night we had problem with AC and Ahmet dealt with the problem even though he was alone. Great human being and always willing to help. This person made our stay welcoming

This is the worse hotel I have ever been to the staff at reception are so rude if you have a problem they are against you and will not help you at all they stuck up for there own. We had three power cuts in a week two with in one night still letting people in the restaurant to get food in the dark which is health and safety there as some one knocked in to me and my glasses fell on the floor and broke I went to reception and asked if they had any super glue to put me on the man turned around to me and said it’s my problem and to go buy some glue. We had to ask for clean towels everyday bathroom in your hotel rooms smells like dirty water. The toilets near the pools have no lights in during the day and it’s so dark in there. You get people coming out of there rooms at 10 at night screaming at you in there launague for walking on the corridor talking and the staff don’t do anything about it.the shower fell of the wall when I was taking a shower hit my head and landed in my foot witch left a bruise went and told the man and reception and he turned around and said he will have to go see what damaged I have coursed not once asked if I was ok. Avoid this hotel

This hotel is horrible, from the staff at the reception being very horrible and aggressive, to the rooms being very dirty... You pull your bed frame and its hell under. The toilets are not properly cleaned, there is dust all over the place. The furniture in the room are so old and need an upgrade. Anyways, to summarise, I do not recommend this hotel to anyone, It is a 2 star hotel in my opinion. I did not enjoy their services at all, once you disagree or complain about their services, they become very aggressive and there is nothing you can do as the language barrier is already there. Lastly, I am never ever stepping my foot in the hotel and lastly, I repeat, this is not a 3.5 star hotel truth be told to them so they can improve on every aspect of their business, even to the state of the room walls to the creaking noise the room door makes, when opening and closing. This is sure a 1.5 - 2 star hotel.