Hotel Puente Real

Hotel Puente Real anmeldelser

Hotel Puente Real

P.º de Maritimo Torremolinos, 79, Torremolinos, Andalusia, 29620, SpainVis hoteloplysninger
Hotel Puente Real
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Gæsteanmeldelser

3.7/5
72 anmeldelse
Bekræftede anmeldelser
Placering3.8
Faciliteter3.8
Service3.7
Renlighed3.7
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Alle anmeldelser(72)
Positive anmeldelser(41)
Anmeldelser med billeder/video(10)
Negative anmeldelser(4)
HamiltonNick
Overnattede i maj 2022
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 1. jul. 2022
The hotel is very large and has a lot of guests they had entertainment on which was OK. The breakfast has a wide selection of food for all and was nice . Right on the beach front surrounded by lots of bars and resteraunts
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kingsunmoon
Overnattede i jan. 2024
Rejs med venner
28 anmeldelse
4.5/5
Fantastisk
Slået op den 28. feb. 2024
這個酒店屬於度假酒店,不屬於傳統的四星級商務酒店,有很多英國度假旅行團,出門就是海灘。房間很大並單獨帶一個起居室,各項服務中規中矩,也沒有傳説中的不堪,從價格來看可以接受。
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youss
Overnattede i jan. 2024
Solorejsende
3 anmeldelse
3.2/5
Slået op den 18. feb. 2024
Hotel correct, vu sur la mer très jolie
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Anonym bruger
Overnattede i apr. 2023
Familie
4 anmeldelse
4.2/5
Meget god
Slået op den 13. aug. 2023
Dicht bij het strand; ontbijt viel tegen; mooi uitzicht op het balkon.
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Gæstebruger
Overnattede i apr. 2022
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 25. maj 2022
estancia mui corta pero mui bien
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lcarey29
Overnattede i okt. 2024
Par
3.0/5
Slået op den 1. nov. 2024
We stayed here mid October in accommodation behind the hotel, rooms were spacious but outdated. You could hear lots of noise outside so we were woken up on several occasions when trying to sleep. The food was great but at tea time the queues in the dining hall was chaotic. Snack bar was good but could get busy. All inclusive drinks were great as you could help yourself. The location of the hotel was brilliant across from the beach and a nice walk into the main town or other bars and restaurants. On the whole we had a good stay and would definitely come again.
Oversæt
6/7
Svar fra overnatningssted: Dear Carey, Thank you so much for share your experience in our hotel, we're pleased to know that you would come back!! For the next year we'll have refurbished rooms on the pool and pool bar area, to still improving the satisfaction of our customers. Otherwise, we take note of your review and we continue to work to improve in every possible way to offer the best service and unique experiences to our guests. Hope to see you again! Best regards, Quality Departament.
Tent2323
Overnattede i sep. 2024
Familie
5.0/5
Enestående
Slået op den 8. okt. 2024
Great hotel. Great staff. Nothing not to like about it Always do the gold upgrade and we feel its well worth it The staff are so friendly and polite nothing is to much for them Booked again for next year Saray ,dani , Argi , Celia and Diego it the best . I love animation team , is nice.
Oversæt
Svar fra overnatningssted: Hello, Tent2323! Thank you so much for your review. We are delighted that you had such a great experience with us It is really nice to read all these kind words, we appreciate it. It is great to have guests like you. We hope to see you again soon!
Yingyang17
Overnattede i sep. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 7. okt. 2024
What a perfect break, been coming here 10 years and the fun, laughter and atmosphere is amazing. A great animation team, and Saray what a brilliant young lady she brings people together, a natural gift, but welcomed when you need to chill after coming on holiday from a stressful job. Thank you all... Will come again x x see you next year...let's party more...
Oversæt
Svar fra overnatningssted: Good afternoon, Yingyang17! We really appreciate your feedback and we are delighted that you had such a great experience with us We hope to see you back again soon!
bel68williams
Overnattede i sep. 2024
Par
4.0/5
Meget god
Slået op den 2. okt. 2024
Enjoyed our 7 nights at The Puente Real very clean hotel, food was ok for all inclusive, wouldn't rate it a 4 star hotel. If need sunbed in sun would go down early , sun was shaded from most beds.. Area a little out of the was if your not mobile . Rooms where clean little dated for a 4 star. Staff are very welcoming and helpful Animation team great .
Oversæt
Svar fra overnatningssted: Good afternoon, bel68williams! Thank you so much for your review, we appreciate it. We are glad that you enjoyed your experience with us and we will take into consideration everything you said, constructive criticism is always welcomed as we prioritize the welfare of our customers. The key is to keep growing and improving, and thanks to this that is possible. We hope we can see you again soon!
Tst1480
Overnattede i aug. 2024
Par
3.0/5
Slået op den 26. sep. 2024
Location is a 30 min walk to the centre of torremolinos or 25mins to some lively Irish bars. Train station 15 mins walk away, tap on and off at the station, quicker and cheaper than tickets. Benamadina harbour is 90 mins. Reception was efficient, luggage room and courtesy showers on departure-gents shower stunk of urine. Our room was available at the 3rd request despite being gold guests and late check out was not available. Room on 1st view was dated, dark Andalusian, not modern mediteranian decor even after a refurb, loads of storage and plenty of plugs. The safe is key operated, air con noisy, only 1 English to channel-TRT news, 1 firm, 1 soft bed which was acccidental but suited us, cushion as 1 pillow, no mattress protector. Bath had rust on the outer edge that stained the towel and the bath has dodgy round supports that indented its base, threadbare towels but plenty of space for toiletries to be stored and good shower. Lifts are a joke, too slow, the left lift descended a couple of floors then stopped if there were 4 people in it for 1 to get out, this was still the case after a repair visit! Could wait 5 mins for a lift. Bars very good, faster still as gold. Restaurant was chaos, walkie-talkies seated normal eaters to the odd vacant table, the queues for food were also long, lots of chipped plates, 1 meal was 4th plate lucky to either not have egg on or chipped edges. Food was good, burger and hotdog areas were great and the Japanese evening meal was good. Gold meant we sat outside with our own drinks area which was great and got 3 a la carte meals. The Indian was bland chicken tikka that had been in the slow cooker all day, bbq night was fantastic steak and Italian was pizza as the main so we went and had the excellent Japanese in the canteen. The staff work exceptionally hard with no guest common sense to allow them to wheel trollies and even obstruct putting more plates out. Gold was worth it to sit outside to eat in relative peace, jump the bar queue and for the a la carte meals. Entertainment was good during the day, again they work really hard, we saw the flamenco and broadway nights but didn’t t rate either as great. Bingo is played with a cocktail stick to spear the number! Pool bar, drinks were good, cooking area not so sure, chips fine but pre cooked burgers warmed up, ham, bread, buns and cheese all handled with the same 1pr of gloves and shuffled around / turned on the hot plate (with hands) before serving, not sure that would happen; in the uk?
Oversæt
Svar fra overnatningssted: Good afternoon, Tst1480! Thank you so much for your review, we appreciate it. We are glad that you enjoyed your experience with us and we will take into consideration everything you said, constructive criticism is always welcomed as we prioritize the welfare of our customers. The key is to keep growing and improving, and thanks to this that is possible. We hope we can see you again soon!
campbelldonna1975
Overnattede i aug. 2024
Familie
4.0/5
Meget god
Slået op den 22. sep. 2024
I was at puente real with my husband and 2 17 year olds from 10th-20th of september, we got to our room it was all the one room and not suitable for us with 2 17 year old, we did have an extra room but up graded, we arrived late so they told us to go back down at 10am next morning, we waited until abut after 2 then finally got an extra room and right at the front the view was absolutely beautiful, we got settled and long story short we loved it the staff were amazing my 17yr old and his friend loved it they got friendly with the entertainment team they were so good with them, I read that it was queues for beds at the pool but we had no problem at all no matter what time we got down and were more at the quiet pool, cocktails weren't the best but they did do amaretto so I was happy lol, rooms clean, restaurant was ok could always find something, we loved the snack bar it was great hotdogs, toasties, burgers, chips coleslaw and salad, the girl was ran off her feet but she was lovely, the only reason I didnt give a 5 star is because it was full of French pensioners too, I have never ever me such rude people in my whole life the skip queues, push in front of you, very arrogant, one was even lying breaking wind a couple of beds along and not a care in the world so disgusting, I'm also surprise there weren't any accidents in that restaurant with the pushing and shoving they also would hog beds for their friends who weren't there for hours, if they didn't act the way they did then the hotel would have been just amazing, not the hotels fault and its a shame because you could see the poor staff were stressed out with them. Other than them we had a lovely time and we will be back at some point.
Oversæt
Svar fra overnatningssted: Hello, campbelldonna1975! Thank you for sharing your experience with us! We’re glad to hear that overall you enjoyed your stay and that the staff, entertainment team, and views made a positive impact. It’s great that your family had a good time, especially at the quieter pool, and that you found the snack bar convenient and enjoyable We’re sorry to hear about the issues with some other guests and the behavior you encountered—it’s unfortunate when such factors affect your experience. We appreciate your understanding that this is outside our control but will look into ways to manage guest interactions better We hope to welcome you back for an even better stay in the future! ❤️
Gæstebruger
Overnattede i feb. 2025
Andet
5.0/5
Enestående
Slået op den 14. mar. 2025
We really enjoyed our time here because of entertainment but we really have liked everything, I saw a few bad comets about the food and I was too scared to came but then here it was brilliant. I go on every year trip with my to sons and we never repeat but we will definitely come back here
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Gæstebruger
Overnattede i feb. 2025
Andet
5.0/5
Enestående
Slået op den 14. mar. 2025
I am blown away with the experience but especially the entertainment. I really enjoyed Celia, Argy, Diego and Saray! They have really made my holiday even better than expected! I planned on going out most nights, but, the entertainment was so amazing, I could not resist.. I would highly recommend the experience that I've experienced enjoying the entertainment by these exceptional entertainers...
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Gæstebruger
Overnattede i feb. 2025
Andet
5.0/5
Enestående
Slået op den 14. mar. 2025
We had a really pleasant and entertained holiday here, all the staff in this hotel its definitely so kind and the most polite one. We really enjoyed Marta from the bar and the entertainment team, this guys were so energetic, they also have really good shows, I was doing minidisco even I'm old for that just because the energy of this guys. Thank you so much for this trip
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Gæstebruger
Overnattede i feb. 2025
Par
3.0/5
Slået op den 14. mar. 2025
Hotel is fine as a base for visiting the area. Not a lot to do in the hotel when the weather is poor as it rained the whole time we were here. Dining room is chaotic and the food is awful. Loads of guests complaining and staff acknowledging that the quality of food is very poor. No variation, limited choice and most things are fried.
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