1, Jalan Seri Tg Pinang, Seri Tanjung Pinang, Tanjung Tokong, Penang, 10470, MalaysiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.5/5
Fantastisk
348 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.4
Service4.5
Renlighed4.5
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Alle anmeldelser(348)
Positive anmeldelser(338)
Anmeldelser med billeder/video(127)
Fantastisk ophold!(95)
Fantastiske værelser(82)
Store værelser(21)
Fantastisk havudsigt(15)
Fantastisk swimmingpool(15)
I nærheden af shoppingområde(15)
Praktisk for shopping(12)
Håndklæderne af gennemsnitlig kvalitet(4)
Negative anmeldelser(10)
Jadwin
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 17. dec. 2024
1. Location ★★★★☆
Conveniently located near key attractions, restaurants, and public transport. Perfect for tourists or business travelers.
2. Cleanliness ★★★★★
Rooms, bathrooms, and common areas are impeccably clean.
3. Services ★★★★☆
Staff: Friendly and professional staff; quick check-in and check-out.
Customer Service: Prompt responses to guest requests and concerns.
4. Facilities ★★★☆☆
Well-maintained gym and pool; ideal for fitness enthusiasts.
Free parking space for guests but inconvenient especially needed to waive payment in every in & out from hotel.
Overall Rating: ★★★★☆ (4/5 Stars)
Summary:
This hotel offers an excellent location, spotless cleanliness, and dependable services. Facilities are decent but could benefit better parking arrangements. A great choice for short stays or travelers prioritizing location and cleanliness.
Oversæt
peimun
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. dec. 2024
Booked additional room for my aunty uncle upon arrival. Surprisingly this platform offer a better room rate compare to the property itself.
Oversæt
Svar fra overnatningssted: Dear Peimun,Thank you once again for your wonderful feedback! We truly appreciate your continued support and look forward to welcoming you and your family back for another fantastic stay!Warmest regardsJazz Hotel Penang
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Par
2 anmeldelse
2.2/5
Slået op den 8. dec. 2024
I rate 1/5
I had a very disappointing experience during my stay. The service was very bad, and there was no hot water supply in the shower and bathtub. To make matters worse, the water was extremely dirty. Additionally, the kettle in the room did not function at all. I would not recommend this hotel to anyone.
Oversæt
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Par
9 anmeldelse
4.0/5
Meget god
Slået op den 4. nov. 2024
I'm not sure, but I've booked for deluxe king room but received superior room instead. The difference was the sofa I guess. A bit frustrated but I guess, nothing much to complaint. My room was located at the 11th floor with spacious and beautiful scenery facing the sea (tho, most of it was actually looking to the lotus's building). Unfortunately, there were small incident of water leakage before, hence, resulted damp carpet and the affected area producing bad smell. There were also small leaking at the door of my room.
Indeed, the price and the service together with the hotel amenities is somehow, very good deal. Parking is provided but you need to validate each time exiting the parking bay. Parking bays are divided with 2 sections - Jazz suite and Jazz hotel. Hotel visitors need to park at the hotel parking which located at only 6th floor (A and B) to 7th floor. Time consuming to drive all the way uo there.
Didn't try the foods. But the ambience of the hotel is calming. Surrounded with nice artsy and modern chic decoration. Staff were good and professional. Checking in/out process was smooth. Go to the 30th floor, there is swim pool. Up till 11pm. Nice view. They got their lounge as well.
I would recommend this hotel. They provides bath tub for each room which is a bonus point. Free bath bomb as well. Room decoration is modern and simple. But practical. Definitely worth every penny.
Thanks to the hotel staff who took my request to get small cake to initiate the birthday celebration while I was there. Appreciate it much. Thanks.
Oversæt
Kyrinpaen
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2024
The bed very comfortable. Recommended. Then view facing ocean & city also
Oversæt
Monday_nighty
Deluxe-værelse med to enkeltsenge
Overnattede i sep. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 21. sep. 2024
Good environment, and the room is quite large compared to other hotels. You can see the sea view.
Oversæt
the daydream parade
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
6 anmeldelse
3.7/5
Slået op den 7. sep. 2024
The hotel is nice and comfortable, and the rm30 breakfast for in house guest is very worth it. The lady at the reception counter was a little unfriendly and moody when she had to repeat how to validate our parking, but apart from that, it was a pleasant stay!
Oversæt
ANWAR HENSEM
Deluxe-værelse med kingsize-seng
Overnattede i okt. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 22. okt. 2024
very ecosystem and ergonomics friendly and the dood is delicious too
Oversæt
Farah
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 28. nov. 2024
Love the vibes of this hotel.. very comfortable
Oversæt
Svar fra overnatningssted: Dear Farah,Thank you for your wonderful feedback! We're so happy to hear that you loved the vibes of our hotel and found it comfortable. We look forward to welcoming you back for another relaxing stay!Warmest regardsJazz Hotel Penang
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i okt. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 4. nov. 2024
Very nice decoration and affordable price for stay
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for your wonderful feedback! We strive to offer great value for our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!
Orawin
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Forretningsrejsende
5 anmeldelse
4.0/5
Meget god
Slået op den 2. dec. 2024
Kind and helpful staffs
Oversæt
Svar fra overnatningssted: Dear Orawin,Thank you for your kind words! We’re so happy to hear that our staff made a positive impression. We look forward to welcoming you back soon!Warm regardsJazz Hotel Penang
Nija
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2024
Par
1 anmeldelse
4.2/5
Meget god
Slået op den 19. jun. 2024
Jazz hotel offer a good space for room and big bathroom ☺️ the process to check in so smooth ! The staff will help with luggage and bags send to room !
Pros:
- spacious and nice smell of room
- bed is so comfortable
- have complimentary drinks
- pools and gym accessible
- very close to lotus
- I loved the interior design of hotel
- loved the big bathtub !
Cons
- we have to validate our parking at 1st floor while parking place at 7th floor. But it’s offer free park so it’s not too bad.
- the bathroom clean however I can see a little bit dirt there but it acceptable
Oversæt
YY
Premier-værelse med to enkeltsenge
Overnattede i sep. 2024
Forretningsrejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 24. nov. 2024
Very nice and very good location.
Oversæt
Svar fra overnatningssted: Dear YY,Thank you for the great review! We're so happy to hear you enjoyed the location and had a wonderful stay. We look forward to welcoming you back soon!Warmest regardsJazz Hotel Penang
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 11. dec. 2024
Pros:
Overall experience was good, room was clean, staff was friendly and good
Cons:
1) toilet basin faucet worst design, so short the faucet, water everywhere on the counter
2) cups din clean properly
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for sharing your feedback! We appreciate your suggestions regarding the toilet basin faucet and the cups, and we will definitely look into improving these aspects. We hope to welcome you back soon for an even better stay!Best regardsJazz Hotel Penang
Lucky S.
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Forretningsrejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 4. dec. 2024
Overall staying experience is nice, but loud and hazzle reception at some particular event. No laundry service of course.
Oversæt
Svar fra overnatningssted: Dear Lucky,Thank you for your feedback! We’re happy to hear you had a nice overall stay. We apologize for the noise and any hassle you experienced, and we’ll work on minimizing disruptions in the future. We hope to welcome you back soon for an even better experience!Warmest regardsJazz Hotel Penang