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Bekræftede anmeldelser
Placering4.4
Faciliteter4.1
Service4.2
Renlighed4.2
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Shihtian Ling
Superior Ocean King Size Seng Værelse
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. apr. 2025
Very nice sea view from the room. Limited parking, need to park at building beside which is Tanjong Point.
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Gæstebruger
Superior Hill Tvillingeværelse
Overnattede i feb. 2025
Andet
1 anmeldelse
4.0/5
Meget god
Slået op den 1. apr. 2025
This hotel is one of the best located on Penang if you’re interested in spending time on the beach. You literally walk out of the door and down some steps and you’re on the beach. It’s also pretty clean with hotel staff looking after any discarded rubbish in the area.
Food was ok. Room service was a bit of a let down though as they took a really long time to deliver and made a couple of mistakes.
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Gæstebruger
Superior Ocean King Size Seng Værelse
Overnattede i feb. 2025
Familie
1 anmeldelse
1.7/5
Slået op den 24. mar. 2025
Unfortunately, my stay here didn't meet my expectations. The beach area was not well-maintained, and the service from the staff was not attentive. Additionally, the breakfast buffet had the same options every day, which got repetitive. Hopefully, the management will take these issues into consideration for future improvements.
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Lovetravell
Superior Hill King Room
Overnattede i feb. 2025
Par
18 anmeldelse
3.2/5
Slået op den 23. mar. 2025
Mercure Penang has been my primary choice every time I visit Penang. However I noticed the condition is getting poor. I can't really sleep for the 1st night as I can hear very clear people talking and laughing next door. My room type is a connecting room, the sound insulation is so poor, I can hear easily the sounds via a connecting door. Suggest the management can sleep a night to experience yourself. The room has ants and lizards though. The breakfast is not good in variety, and mediocre taste. The egg station has no crew at all times, even asking then have wait for long time to out from kitchen. The quality U can see from the picture. And because it's always no crew, I see the birds can freely eating the food, the other picture shown.
Oversæt
Tracygpw
Superior Hill King Room
Overnattede i feb. 2025
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 24. mar. 2025
Good stay in mercure hotel . Room is spacious, clean and comfortable bed and pillow .
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Myra Hmj
Superior Hill King Room
Overnattede i jan. 2025
Par
12 anmeldelse
4.2/5
Meget god
Slået op den 24. feb. 2025
Pleasant check in and check out. Parking was easy. Staffs were helpful. Views very nice. Can do more to earn 5 star.
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Za zZz
Superior Hill King Room
Overnattede i jan. 2025
Solorejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 21. feb. 2025
I came here alone for staycation. Just need a rest from hectic life. I book for 1 night and plan to move to another hotel for the next day. However coz the bed is super comfy and room also with modern looks, I decided to extend for another night. Really enjoyed my stay. The only things I dislike coz the tv channel does not have much option. For staycation I love if the tv has many channel coz I just wanna stay in bed and enjoy watching movies. Maybe the hotel also can consider to add device that allow screen mirroring so I can play my fav movie on the tv
Oversæt
Simba_YY
Superior Ocean King Size Seng Værelse
Overnattede i jan. 2025
Par
4 anmeldelse
4.0/5
Meget god
Slået op den 21. feb. 2025
we took the deluxe ocean view but we got our room at level 1 which views blocked by trees. Room comfort and they provide facet dispenser water instead mineral bottles. Beach water not that clean, also lot of shells and rock so better to walk w shoe. Need to drive out for foods, not convenient for walking distance.
Oversæt
amrhmnn
Superior Hill King Room
Overnattede i jan. 2025
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 10. feb. 2025
We had a very pleasant staycation here. Definitely will repeat next time but with Ocean view room hopefully. Buffet spread for breakfast was good too and not too crowded with people.
Beach access is very close and clean too. Overall besttt staycation in Penang! 👍🏻🤝🏻
Oversæt
Ashhhhhhhh
Superior Hill King Room
Overnattede i dec. 2024
Par
5 anmeldelse
2.2/5
Slået op den 5. feb. 2025
Rats at the pool area. This is the worst Mercure I've been to in Asia, it's usually good but this one is horrible.. Blood on the sheets, wifi was so poor, had to buy data after complaining twice, safe didn't work at first. Ants in the room.
Service staff were excellent! They were very friendly and super helpful... My experience with all the staff at the hotel was very positive.
This review is clearly for the bad condition and neglect of the hotel.
Oversæt
Lee Bee
Superior Hill King Room
Overnattede i dec. 2024
Familie
22 anmeldelse
4.0/5
Meget god
Slået op den 1. feb. 2025
It is beach front hotel. Room is spacious and neat. The gym room is spacious , and have nice sea views with few equipment . Pool is kids friendly with sea view. The hotel is beautifully decorated with Chinese new year decorations. The rooms WiFi is good . Staff is friendly and helpful. Location is near to food court. But the breakfast is not varied enough. We have stayed this hotel for second time and will come back next time.
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Anonym bruger
Superior Hill King Room
Overnattede i dec. 2024
Familie
11 anmeldelse
4.0/5
Meget god
Slået op den 27. jan. 2025
Hotel by the beach. Not the most beautiful beach tho. Normal 4 stars hotel I guess. Got ready water filter in the toilet providing drinking water to drink.
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Gæstebruger
Superior Ocean King Size Seng Værelse
Overnattede i jan. 2025
Familie
8 anmeldelse
4.0/5
Meget god
Slået op den 6. feb. 2025
I requested for my wife's birthday.
Hotel set up with card and piece of cake.
Thank you
Oversæt
Lim
Superior Hill King Room
Overnattede i dec. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 16. jan. 2025
First time staying!This hotel so windy and comfortable and the guard in front of the hotel service also very good .We are happy to staying here 😁😁
Oversæt
Svar fra overnatningssted: Dear Lim, Thank you so much for your fantastic review! We're thrilled to hear that you had such a comfortable stay and enjoyed the facilities we offer. Our team works hard to provide excellent service, and it's great to know that our guard made a positive impression on you. We hope to welcome you back for another wonderful experience soon! Safe travels! Sincerely, Gerard Chan, Resort Manager
Calvius
Superior Ocean Twin Room
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 12. jan. 2025
Good overall, worth the price point and location
Very recommended for local or international travelers
Oversæt
Svar fra overnatningssted: Dear Calvius, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found everything to your satisfaction. Our team works hard to provide a clean and welcoming environment, along with top-notch service, and it's incredibly rewarding to know that it made a difference during your visit. We appreciate your recommendation and hope to welcome you back again, whether you're traveling from near or far! Sincerely, Gerard Chan, Resort Manager