Avani Sepang Goldcoast Resort

Avani Sepang Goldcoast Resort anmeldelser

Avani Sepang Goldcoast Resort

67, Jalan Pantai Bagan Lalang, Kg Bagan Lalang, Bagan Lalang, Tanjong Sepat, Selangor, 43950, MalaysiaVis hoteloplysninger
Avani Sepang Goldcoast Resort
Avani Sepang Goldcoast ResortAvani Sepang Goldcoast ResortAvani Sepang Goldcoast Resort
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1 nat

Gæsteanmeldelser

4.1/5
Meget god
301 anmeldelse
Bekræftede anmeldelser
Placering4.1
Faciliteter4.1
Service4.2
Renlighed4.2
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Alle anmeldelser(301)
Positive anmeldelser(270)
Anmeldelser med billeder/video(143)
Fantastisk havudsigt(22)
For mange myg(16)
Fantastisk mad(16)
Fantastisk swimmingpool(14)
Tilbyder afhentning/aflevering(11)
Fremragende til børn(11)
Tæt på lufthavn(7)
Fremragende design(5)
Negative anmeldelser(31)
Gæstebruger
Familievilla
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
4.2/5
Meget god
Slået op den 1. jan. 2025
Everything was top notch except the buggy cab pickup service. Considering the new year crowd, the management would have hired more buggy cab services. We waited for almost most 1.5 hours to get picked up and then complete the checkout process. There is really a room for improvement on this aspect.
Oversæt
Shean Lim
Superior-værelse
Overnattede i nov. 2024
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 2. jan. 2025
Our room’S fan is quite noisy, the temperature of air con on and off cold and hot. Staff is friendly.
Oversæt
Manraj Barhey
Villa med 2 soveværelser
Overnattede i nov. 2024
Familie
1 anmeldelse
3.7/5
Slået op den 1. jan. 2025
Needs a little refresh but good overall . They didn’t tell us we had to switch on the hot water switch in the room … so cold showers !
Oversæt
Winson06
Superior-værelse
Overnattede i nov. 2024
Familie
8 anmeldelse
4.0/5
Meget god
Slået op den 11. dec. 2024
Good: 1. The room definitely had the “wow” factor upon entering. 2. The customer telephone hotline was polite. 3. The fire show was okay—while we’ve seen better, it was still quite entertaining overall. 4. The bed was comfortable. 5. Breakfast was amazing, with a wide range of foods. I particularly enjoyed the cheese platter and croissants. I must admit, I overate that morning. Areas for Improvement: 1. The buggy service could be more consistent. On one occasion, we had to wait 10 minutes for it to arrive, even though it wasn’t during peak hours. 2. The paint was peeling off in the balcony area—time for a touch-up. 3. There was an exposed nail at the entrance to Room 053. 4. Email replies could be faster. I emailed to check if I could do an early check-in but only received a reply after 3 PM, by which time I had already checked in. 5. The receptionist took a while to check us in and seemed new. Additionally, it would have been helpful if we were informed about the available activities. For example, we only found out about the SUP (stand-up paddleboarding) after reaching the beach. Overall: It was a good stay, and I would consider staying here again.
Oversæt
Svar fra overnatningssted: Dear Winson, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your constructive feedback and are looking to improve on the areas mentioned. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
Jia Haw
Superior-værelse
Overnattede i nov. 2024
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 10. dec. 2024
Very good, especially the massage. Personally suggest Cynthia and Fatimah. Location wise, it’s abit far from town
Oversæt
Svar fra overnatningssted: Dear Jia Haw, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
NAT|KRMY
Superior-værelse
Overnattede i nov. 2024
Par
116 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2024
The staff at this hotel were incredibly welcoming n helpful throughout our stay.. The room was clean, immaculate n very comfortable.. We also enjoyed the delicious breakfast each morning.. The hotel had many nice spots for ootd too plus wonderful sunrise n sunset..
Oversæt
Svar fra overnatningssted: Dear Nat,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Anonym bruger
Superior-værelse
Overnattede i sep. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 3. nov. 2024
Absolutely fell in love. Very much serene view and location on top of the beach/ocean. Breakfast buffet were quite basic. Variety is there but not the quality and or taste. Not up to par for the price paid. Lotsa of pastries tho. Good services with check in and check out. Buggy were fast, despite all the comments. Beautiful view of sunset and sunrise. Don’t miss the sunset near the pool area. Stunning.
Oversæt
6/14
Svar fra overnatningssted: Dear Anonymous ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer Nazar
Dviana Mavani
Superior-værelse
Overnattede i nov. 2024
Familie
11 anmeldelse
4.5/5
Fantastisk
Slået op den 29. dec. 2024
The view is great but I wish there were more activities to do.
Oversæt
Anonym bruger
Superior-værelse
Overnattede i sep. 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2024
Beautiful resort.. breakfast was nice.. available buggy.. also got free parking
Oversæt
Explorer boy
Superior-værelse
Overnattede i aug. 2024
Familie
44 anmeldelse
4.7/5
Vidunderligt
Slået op den 11. okt. 2024
I recently stayed here and overall, it was a delightful experience. The resort was beautiful, and the amenities offered were impressive.
Oversæt
Svar fra overnatningssted: Dear Zong Han,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer Nazar
Anonym bruger
Superior-værelse
Overnattede i aug. 2024
Solorejsende
4 anmeldelse
3.7/5
Slået op den 25. sep. 2024
Resort is not too far away from the Kuala Lumpur airport. It might have been re-renovated. Rooms are modern designed. But due to some redecorations in the lobby, the check in counters are temporary. Network s might be slow. It costed me almost 45 minutes to check in. Room service is slow. Though I called up to clean the room at around 11am. Nobody came even at 1pm. But the resort is very relaxing and the buggy service is very good.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for your feedback! We're glad to hear that you found our staff friendly and enjoyed the experience of getting around the resort in the buggy with their great service. Your comments about the size and charm of our resort are much appreciated. We take pride in our team’s efforts to provide a positive experience, and your recognition of their great work means a lot to us. We hope to have the pleasure of welcoming you back in the future! Warm regards, Avani Sepang Goldcoast Resort Team
Laila Abdul
Superior-værelse
Overnattede i jul. 2024
Solorejsende
4 anmeldelse
1.5/5
Slået op den 23. aug. 2024
Avani is secluded at Bagan Lalang beach. I travelled from KL sentral to ERL Salak Tinggi which takes about 1 and half hour. Grab is easily available from ERL to Avani but NOT from Avani to ERL Salak Tinggi which takes me 1 hour to get Grab driver. So quite risky if you come with Grab. Upon arrival, sadly the reception changed to ballroom. Then after check in, buggy is nowhere at the reception area, I got to walk 1/3 of the main way with my luggages until buggy came. Sad. Second sad thing, power trip happened suddenly from 7-9pm. So sad tourist have to wander at the dining area waiting for the current to back again. Third sad thing, after power trip, my TV room and telephone dysfunction, called reception thru my phone no one answered. Called them again the next day, the reception man keep saying maintennace will come but no one ever come to my room! Wifi and line coverage very poor in my room. Water suddenly slow during shower. Breakfast spread was just average taste. Nasi goreng was bland. Salad choice very minimal. Pastry was keras. The only yummy dish were roti canai, capati with dhal, nasi lemak and rendang. Food was not up to par for a 5 stars hotel. I went to Pelangi Resort Langkawi which is 5 stars and their buggy service, food are spectacular compared to Avani. Their gym quite smelly, threadmill got sweat stain not cleaned up. I wonder where the cleaner are. So bad Avani. Not worth of my 1k money here. I am sad and regret. Not an experience I looked up into. Sigh. Not recommend and will never ever come again.
Oversæt
6/13
Svar fra overnatningssted: Dear Laila AbdulWe’re really sorry to hear that your stay didn’t go as expected. From the difficulties with transportation and the reception area to the issues with the buggy service, power outage, and room amenities, it sounds like a frustrating experience, and that’s not what we want for our guests.It’s also disappointing to hear that the food and cleanliness didn’t meet your expectations, especially when you were looking forward to a relaxing stay. We completely understand your frustration that we didn’t deliver the experience you were hoping for.Your feedback is really important to us, and we’ll be addressing these issues with our team to make sure we do better. We’re truly sorry for the inconvenience and the impact it had on your time with us. Thank you again for sharing your thoughts and photos. We’ll be working hard to ensure a better experience in the future. Warm regards, Avani Sepang Goldcoast Resort Team
Anonym bruger
Superior-værelse
Overnattede i sep. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. nov. 2024
Nice..really enjoy the stay..got fire show during the night..👍🏻👍🏻
Oversæt
Svar fra overnatningssted: Dear User,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our team made a positive impact on your visit.We hope to welcome you back soon for another fantastic stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!Warm regards,RobinFront Office Manager
Anonym bruger
Superior-værelse
Overnattede i jul. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 1. sep. 2024
Facilities are tip top. The room is cozy. A place great for relaxation. The staff is very friendly. Lots of choices for breakfast. Will stay here next time when in Bagan Lalang.
Oversæt
Svar fra overnatningssted: Dear valued guest , thank you for taking the time to share your wonderful experience with us here. We are glad that your stay was a relaxed and enjoyable one. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Warm regards, Avani Sepang Goldcoast Resort Team
Anonym bruger
Superior-værelse
Overnattede i aug. 2024
Par
15 anmeldelse
5.0/5
Enestående
Slået op den 3. dec. 2024
Everything is great and comfortable. The receptionists are nice too
Oversæt
Svar fra overnatningssted: Dear Anonymous User,Thank you so much for your kind words! We’re thrilled to hear that your group enjoyed your stay with us. It’s wonderful to know that you loved our guest experience and you found our team members to be most helpful. We strive to provide the best experience for our guests, and your feedback motivates us to keep up the good work. We hope to welcome you back soon!Best regards,RobinFront Office Manager