Royal Orchid Hotel Guam

the room is surrending by a weird smell, and seems like it's too humid.

I was impressed with the quality of the hotel. On the outside, it looked shabby but on the inside, it was fancy really! Service was good with full suite of toiletries.

We checked in early in the morning , the staff at the desk were wearing wore and causal TShirt , very unprofessional There were no signs to where to check in . Lobby was shabby In order for us to go to the room earlier we are forced to paid extra $60 dollars extra even though there were rooms available The size of the unit is quite good however overall were very old fashioned and outdated We stayed for 4 days but no cleaning service has been done No linings has been changed even though we have requested so many times at the front desk , they informed us to put in our request everyday which I did but things never happened it isradiculas! WiFi is not working .. Shower head dropped and out of order Telephone in the room was not connected One good thing about the room was they updated the toilet bowl to a sophisticated self cleaning one , which I gave them a thumb’s up .. Hotel location was ok Overall the hotel has potential however needed so much updating and cleaning ! Management needed to be improved !