Hoteller i Pasig City med svimmingpools

"My room selection was very spacious and it was great to see that I had a huge refrigerator and an entire kitchen area to myself, giving me the choice to cook for myself as all the necessary utensils were provided; this was similar to an Airbnb offer. The swimming pool area was quiet and beautiful, I had it all to myself. However, my problem was that customer service at the front desk offered poor service and had a nonchalant behavior ie my flight was late afternoon & I asked if I could stay for an extra 2hrs because check out was at 12pm and I didn't mind paying the fee based on a time basis but then she stated that I have to pay a full half day fee which is 12hrs fee which was ridiculous so I declined. Went down to the lobby and waited there for the 2hrs after which I asked if I could use the restroom then I was told it was out of use. Can you imagine that after spending so many days and money at the hotel but was refused to their restroom upon leaving."