Hoteller i Winnipeg med svimmingpools

The reason I gave lower score on service was that I booked this room specifically because it was “1 King POOLSIDE ROOM - DIRECT POOL ACCESS” And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost $5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access. Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly. Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same. Photos of room I should’ve got though layout was the same, but the view was not.

Check in was fast and room was big and nice and clean. The pool was super nice and kid friendly ! Super nice and helpful staff

It was a good stay , front desk person and airport shuttle drivers are all very nice and friendly

Very clean and comfortable room with all mod cons - more spacious than most in this central location in a capital city and the price was very reasonable for all on offer. Excellent wi-fi, nice toiletries, great choice at breakfast. The staff were very helpful, organising our taxi and allowing us to stay in the room after check out time so we could freshen up before we left for the airport. The only issue we had about the stay was the noise from the street. The hotel is in an area near some fast food restaurants and bars. The first night of the stay we were awoken by someone blasting out music in the very early hours of the morning. The following morning the bin men woke us at 5am. Nothing the hotel can do about this but if you are considering this hotel and won't be out partying till the early hours yourself maybe ask for a room on a high floor facing away from the street.

Tjenesten for ekstra faciliteter var ikke ked af, at du måtte gå ned til fronten for nye forsyninger, og morgenmad var ikke på tide, da det blev annonceret klokken seks, det var en halv time siden. Nogle af kundeservicen var ubehagelige over for børn og rengøring efter morgenmad var ikke op til par.

Understand they are providing free stay for homeless people at the moment, but this should be clearly communicated in the description. We had a shock at the lobby when there are full of homeless people at the counter, one with many scars on his face was making troubles and cops with gun walked in. Imagine how we felt?!? There were security guards each floor at lift area but we still had a weird feeling. Luckily It was only a short stay for early morning flight. Free shuttle to airport is plus and only 5 mins to airport.

Hotel in general fine, breakfast not included. mismatch in what we were charged for drinks at the front desk $4 for a small bottle of water which is a rip off. TV in the hotel room did not work sound but no picture. bed was very comfortable though, liked the dove soaps