Four Points by Sheraton Surabaya, Tunjungan Plaza anmeldelser

Great stay, good range of breakfast spread & friendly staff.

As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.

Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!

Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.

Love the ambience, good location and very warm welcome from all the staff. Love everythings 🥰

It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.

The stay was short and fulfilling. The room is clean and all amenities in place.

Overall okay, the hotel room design a bit old school.

It was nice room , good staff , strategic location

nice experiences, nice staff very helpful, overall excellent stay there.

Location very convenient, come down have shopping mall, can get everything that needs. Room is clean and comfortable. Thank you for their staffs, every day got different towel arts for us. Very cute and creative!

I'm quite amazed with the size of the room. Though it's only a Deluxe room. Unfortunately there was no sofa or extra seat in the room giving the size of the room. The hotel's fragrance is calming. Superb. Thumbs up to its front desk staff named Audrey. She made check in experience better than her colleague. Would recommend others to stay there and would definitely come again.

The aircon is making too loud noise when working. Give me a hard time To sleep The toilet roll should be installed On The right hand side of The closet when we seated.

Fantastic experience from alighting at the lobby all the way till reaching the hotel room. Nice bed and pillows and clean room. Very warm staff as well, plus nice breakfast spread! Highly recommended!