Summerville Park Inn

The service was acceptable. The room was in the front of the motel and the outside lights shown all nite and the black out curtains did not draw so it was like daylight in the room. The bathroom had no vent to take out the humidit,. the room was cold, (the temperature was in the low 2Os outside) I had to use the hair dryer to warm it up. Threre was no Kleenex, no hear lamp. I choose Country Inn because of their rating and I was very disappointed.I I could not call this a positive experience and doubt I will encourage anyone to use Country Inn and Suites. The highlight was in the am. Mary was a true delight and very helpful. Please tell her so.

Lots of noise

Enjoy my stay

This is a dirty, dilapidated property which features low prices and low prices. My room had clearly been smoked in a lot, as evidenced by the overwhelming stench and the cigarette burn marks on the bathroom counter top. But since the hotel was fully booked, I spent the next three nights in that ashtray. There was no bathroom exhaust fan, so after a shower, the room was like a sauna. From the massive rust on the bathroom door hinges, it looks like there may never have been adequate exhaust in there. There were baseboard tiles falling off the wall in the bathroom. Thankfully the windows did open, so we could try to get some fresh air in the place. If you're on a tight budget, or don't mind musty smelly rooms, you'll be happy here. Others should steer clear.

Just have to spray for bugs after people leave I don't believe it was the hotel I believe it's people bringing them in there bags cause it was only 3 I saw other than that I really enjoyed the say very close to shopping center and restaurants

Outstanding and professional staff. Always going out of their way to help and be sure guest are taken care of. When an issue or concern arises, they are on top of the situation and solve it as quickly and as professional as they can.

The Manager was the most disrespectful person we have ever encountered. He has no patience for anyone that may have a concern. The way he talks to people is very disturbing and down right degrading. He will threat to throw you out and call the police instead of looking into a issue or help with any matter that may arise with your booking or payment due to their system messing up and double charging for the room. As I got the issue defused by just letting it go and decided to just deal with a dispute with my bank for the double charge because we had no where else to go. (We was out of state for a wedding) The next lady walked up ( not aware of what just took place) was upset about the pool being closed and she called to verify the pool was open so she could celebrate her daughters birthday. Only to book and find out he closed the pool( It had been closed the whole time we were there. We had to go to another family members hotel for the pool) She was asking him why he missed informed her or she would have booked else where. He was so nasty to her and stated he didn't need to inform her of anything and she should have common sense because the act of god closed the pool. She said why not post a sign so people knew it was closed. He again was so disrespectful and told her why would he do that. He dose not need to post anything she should have common sense, Then proceeded to tell her she could check out if she didn't like it. (I had to sit there and listen to him again be so degrading to yet another person because my room key was not working and through the whole situation with us he forgot to give me a key.) He clearly dose not like his job nor has compassion for anyone or thing. As for the room, The room size is nice and fit all five of us, The blinds where broken and the carpet was pulled off the wall a little bit. Also the bathroom sink was falling through, I took picture and addressed it with the lady on staff and she was so kind and made the notes. All the ladies on staff were so kind, I feel bad they have to deal with that kind of management and person as a boss.

The lady at the check indesk was very rude. She would not take my bank card. She did not have our special request and she said it was our fault for going through a third party app. I have always made reservations through a third party and never had any problems before

The front desk staff was very friendly. Had a great experience at breakfast. The area around had things to do. I recommend the hotel and area for events. Meeting room was used for family gathering. Gym is clean. Room was clean.