Novotel Bogor Golf Resort & Convention Center

Novotel Bogor Golf Resort & Convention Center anmeldelser

Novotel Bogor Golf Resort & Convention Center

Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja Subdistrict, Sukaraja, Bogor Regency, West Java, 16710, IndonesiaVis hoteloplysninger
Novotel Bogor Golf Resort & Convention Center
Novotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention Center
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Gæsteanmeldelser

4.1/5
Meget god
57 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter3.8
Service4.2
Renlighed3.9
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Alle anmeldelser(57)
Positive anmeldelser(51)
Anmeldelser med billeder/video(18)
Fantastisk ophold!(13)
Lækker morgenmad(8)
Venligt personale(8)
Fremragende til børn(6)
Negative anmeldelser(6)
Gæstebruger
Deluxe værelse med 1 kingsize-seng og badekar
Overnattede i nov. 2024
Par
1 anmeldelse
3.5/5
Slået op den 29. dec. 2024
Service was excellent, all staffs were friendly. Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!
Oversæt
Svar fra overnatningssted: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that verandah cleanliness did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Wai Kan
Classic-værelse med 1 queensize-seng
Overnattede i feb. 2025
Familie
10 anmeldelse
4.0/5
Meget god
Slået op den 8. mar. 2025
The building is gorgeous but the rooms are quite old. Renovation is needed. It's a nice hotel, good breakfast and very good coffee. Because of Ramadan, only one restaurant is open. But anyway, it's a nice hotel, highly recommended.
Oversæt
Amri Chatib
Superior Værelse 1 Kingsize-seng med Balkon
Overnattede i dec. 2024
Familie
1 anmeldelse
2.7/5
Slået op den 30. jan. 2025
It seems that the 5-star status of the hotel is questionable due to the following issues: Check-in took approximately 1 hour, with only 2 customer service representatives working while 2 other desks were empty during check-in time. The lobby/check-in waiting area was crowded with other guests, luggage scattered around, and children running around, making the lobby feel like a playground. Welcome drink glasses were left scattered everywhere, with no staff ensuring the area was clean and tidy. I stayed in room 441, which did not feel like a 5-star hotel room. Despite the old design that should look luxurious, it felt more like a 3-star hotel room. There were many ants on the table, bed, and in the bathroom. An unpleasant odor persisted throughout my 2-day stay. Toiletries were only provided upon request, such as the missing bath mat. There were visible stains on the sofa in the room. etc...
Oversæt
Adi88
Deluxe værelse med 1 kingsize-seng og badekar
Overnattede i dec. 2024
Familie
7 anmeldelse
4.2/5
Meget god
Slået op den 4. jan. 2025
booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough. bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.
Oversæt
Svar fra overnatningssted: Dear Mr. Adi, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with Room facilities that big bathtub, TV, comfort bed and breakfast. we do apologize for mosquitos and pool that did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Santosh Sigdel
Superior værelse 2 enkeltsenge med balkon
Overnattede i nov. 2024
Familie
1 anmeldelse
2.7/5
Slået op den 22. dec. 2024
The hotel appeared to be very old and requires a good renovation. Rooms were smelly and even strong bad smell coming out from the toilet drain. Swimming pool also not really like expected. I will not go again unless these things are really improved. 
Oversæt
Svar fra overnatningssted: Dear Mr. Santosh Sigdel,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that room is smelly and also pool did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Gæstebruger
Classic-værelse med 1 queensize-seng
Overnattede i feb. 2025
Forretningsrejsende
3 anmeldelse
1.5/5
Slået op den 20. mar. 2025
this hotel was very very old and the doors were not working.
Oversæt
Svar fra overnatningssted: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. We acknowledge your concerns regarding the hotel's condition and the door issues you encountered. Please rest assured that we take such matters seriously, and our maintenance team is actively working to address any necessary improvements.Your comfort and satisfaction are our priority, and we truly appreciate your input as it helps us enhance our services. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better stay in the future.Best regards,Sandy PamungkasFront Office Manager
ully sasongko
Klassisk værelse med 2 enkeltsenge
Overnattede i dec. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 6. jan. 2025
Dont forget to bring mosquitos/ insect repellent.. improve the bfast menu
Oversæt
Svar fra overnatningssted: Dear Mr. Ullu Sasongko, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback. we do apologize for mosquitos in the room and menu did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Gæstebruger
Classic-værelse med 1 queensize-seng
Overnattede i jun. 2024
Par
32 anmeldelse
4.5/5
Fantastisk
Slået op den 14. sep. 2024
Nice resort for staying in a quiet place
Oversæt
Svar fra overnatningssted: Dear value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our facilities.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Mrs.Wong11
Superior-værelse med 2 enkeltsenge
Overnattede i aug. 2024
Familie
10 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2024
We had an amazing time during our stay. It's like a hidden gems for us. The hotel surroundings is very beautiful, full of tree and nature.
Oversæt
Svar fra overnatningssted: Dear Mrs. Wong, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with hotel surroundings witch very beautiful, full of tree and nature. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
shofadr
Deluxe værelse med 1 kingsize-seng og badekar
Overnattede i jan. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 27. feb. 2024
Happy, satisfied, content and grateful. Definitely will come back here.
Oversæt
6/9
Svar fra overnatningssted: Dear shofadr , We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Aries Traveller
Superior Værelse 1 Kingsize-seng med Balkon
Overnattede i sep. 2023
Familie
13 anmeldelse
4.0/5
Meget god
Slået op den 8. okt. 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing). If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo. The room is quite spacious and it has balcony (with garden/mountain) view.
Oversæt
6/9
NG CIAN THONG
Classic-værelse med 1 queensize-seng
Overnattede i okt. 2023
Familie
1 anmeldelse
3.7/5
Slået op den 12. nov. 2023
Is a beautiful place.
Oversæt
Anonym bruger
Superior Værelse 1 Kingsize-seng med Balkon
Overnattede i jan. 2025
Familie
5 anmeldelse
3.5/5
Slået op den 7. apr. 2025
Not pleasant stay
Oversæt
Hana Jastiawan
Deluxe værelse med 1 kingsize-seng og badekar
Overnattede i jul. 2023
Familie
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 30. aug. 2023
Great hotel for spending time with families. The food could’ve been better.
Oversæt
RITJAT TWC
Superior-værelse med 1 King Size-seng
Overnattede i apr. 2023
Forretningsrejsende
21 anmeldelse
1.7/5
Slået op den 25. maj 2023
I don’t like this hotel, they allowed loud music like in the club, my room like in discotheque. I complained to the hotel, they do nothing. Don’t stay here!!
Oversæt
Svar fra overnatningssted: Dear Mr. Charip,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that there were some points of your stay which did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,Scott WONGeneral Manager