Mandarina Hotel Luxembourg Strassen

A bit far from the centre but transport are very convenient! Its in a quite location as well! Very comfy hotel! The staff is very helpful!

房間比較小，安排的是靠路邊的。但是晚上10點以後就很安靜了，早餐非常非常的簡單，當然了，我也知道這個價格。真的不知道盧森堡為什麼什麼東西都這麼貴。總體上來來説就是一個乾淨的小賓館早餐很簡單，然後附近的有一些小餐廳，還有一個超市，總而言之還是可以的，對得起價格的。

設施極差，衞生極差，環境極差，態度極差 一切都極差

I will start by the location of the hotel which was in good location and easy to find. The room were basic, clean, and comfortable but you can hear people noise from the corridor while walking around and from the windows you hear also outside noise special very early morning. I have paid and requested for king bed size room but they gave me twin room, when I asked they said we don't have it !! Then why when I booked it was showing king size bed. One more thing that I didn't like about the hotel that check in time is 4 PM which is very late specially that I have arrived to the city at morning time. The hotel also have closing hours at the afternoon which doesn't make sense for a hotel. Sttaf were ok, not very welcoming but they did thier job I guess. Well the best part was the free parking area behind the hotel which was convenient.

Nice hotel with good bed offering good breakfast surrounded by restaurants. Not far from shopping center Belle etoile. And with the free public transport one is quickly in the city center. Point for improvement is the sound proofing.

We were touring by car and didn’t want to take it into the city, where parking is scarce and expensive. This very modern hotel is located on the main road into the city centre from the west. It is between two close-by bus stops with frequent buses into the city centre that are all FREE! There were several restaurants and a small supermarket within easy walking distance. The room had metal blinds to keep out the light and air conditioning, which was just as well as opening the windows would have let a lot of noise in from the main road. The room was very clean with a nice modern bathroom and would have been even better had it had tea/coffee making facilities and perhaps a small fridge (or an ice machine in the lobby). The door to the bathroom was weird, being just a sliding door with absolutely no privacy because it didn’t block any noise! Also, the inside of the door didn’t have a handle. Breakfast, included in the price, was really very good, with excellent coffee, juice, cereals, fresh fruit salad, yogurt, cheese and cold meat, boiled eggs, bread, pastries and preserves.

Condition-The hotel room during my 12 days stay was always being kept at tip-top cleanliness! The receptionist was friendly and helpful! I loved the room that I stayed in as it was separated from the other two units by another door. Great privacy indeed! Breakfast spread was value for money and you got to cook the eggs either half or hard-boiled yourself.

The room was modern, clean and very comfortable. The shower in particular was fab - really powerful. The breakfast was good and included cereals, boiled eggs, pastries, breads, jams, fruit, yoghurts, cheese and meat. A real selection. I would definitely stay here again.

Comecei por ter um contratempo, que pode acontecer em qualquer hotel, e aquando da minha saída informei que o chuveiro estava partido. Fizeram a reparação e substituição do chuveiro. A anormalidade aqui foi, que retiraram as toalhas usadas (procedimento que desde sempre tenho para serem trocadas e ao invés de estarem no chão coloco na sanita ou duche. Fizeram a reparação, retiraram as toalhas usadas, deixando as mesmas no chão sem sequer as levar ou trocar após a reparação!! Sendo um hotel pequeno ( segundo informação no dia de check-out), O funcionamento para limpeza de quarto é até às 14h. Ou seja, os hóspedes para terem reposição de toalhas e limpeza dos seus quartos, são obrigados a sair do conforto dos seus quartos, faça sol ou faça chuva! Pior que isso é que essa informação não está, e deveria, na nas condições e serviços que o hotel Dispõe. No meu caso foram 4 dias sem limpeza no meu quarto sendo que, saí sempre antes das 14h, o que significa que, fazem a checagem antes das 14h para a essa hora possam a equipa estar despachada para irem para suas casas, algo que além de não achar normal, já fiquei hospedado em hotéis pequenos familiares, já viajei bastante e nunca tamanha barbaridade aconteceu. para minimizar o problema ofereceram-me um late check-out que por norma é às 11h e pude sair às 13h retirando assim da tarifa apenas 30€! Além disto, durante toda a manhã em qualquer piso e corredores as funcionárias da limpeza batem com as portas dos quartos ao ponto de ser audível em qualquer quarto seja em que piso for, o que além de uma falta de respeito, o profissionalismo aqui deixa a desejar, pois é de um extremo incómodo! Não dispõe de livro de reclamações, o que não me permitiu formalizar uma por escrito. Paguei mais de 700€ por 5 dias para ter este serviço inaceitável e portas a bater toda a manhã!! Além de não aconselhar, o valor foi altíssimo para aquilo não usufruí!