Excellent stay, large and luxurious bathrooms. Area is ok, in the central business area, well connected via tube but not in the thick of the action, not a criticism more to note. Very friendly staff
Amazing location next to the Potsdamer Platz and literally steps away from the Memorial of the Murdered Jews and Brandenburger Tor. Also a super central location for getting to all the other tourist attractions like the East side gallery, alexanderplatz etc.
The hotel itself is quite dated and simple, but cleanliness is maintained.
Housekeeping was rather careless e.g. forgot to refill conditioner for both nights, sending same amenities twice, but fast to respond overall.
Pullman Berlin location is easily accessible to any public transportation. It is next to Berlin zoo and our room has an overview of it. Cleanliness is spot on. Customer service is amazing. There's just a hiccup on booking our breakfast because there's a miscommunication between the reception desk and the reception staff in the breakfast area that we're not included on the list for two consecutive days. But overall, I highly recommend Pullman Berlin Schweizerhof to anyone who's planning a trip to Berlin.
Wow- what a spectacular hotel. A perfect position and pure luxury. Book it, you’ll not be disappointed. I can’t imagine staying anywhere else now when visiting Berlin.
Well appointed, but a walk to almost anything of use with the no shops and bars nearby. Facilities and service are excellent, and beds were comfortable in well appointed rooms.
I travel around often and I sleep in hotels many nights a year, I had never experienced the situation that I had when I arrived at the Hilton Berlin.
I had booked, and paid for a ‘Twin Room with Dome View’ about 4 months before the trip.
Upon check-in, I was automatically assigned a room that was not twin nor Dome View (you can see the view in the pictures below); I went back to reception twice, to complain that this was not the room I had booked, the hotel staff was most unhelpful, they didn’t allow me to speak with the manager, nor did they provided any solution or any sort of compensation, their answer simply was that the hotel was booked up and that there was nothing they could do.
This was wrong for different reasons, first they assigned me a room that only had one bed, secondly they didn’t provide any solution other than adding a little roller bed to the room, third they didn’t allow me to speak with the manager.
I am very disappointed, these sort of experiences do not belong to a hotel chain like Hilton. This unfortunate incident tainted my stay at the hotel.
I hope this review gets somehow to someone at Hilton and does something to avoid any further guests having a similar experience.
Furthermore, the sauna facilities was apparently not part of the room rate (this was not mentioned whatsoever) and when I checked out I found that I had to pay for every single time I used the sauna.
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Pris pr. nat fra:106 EUR
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