The hotel is not your typical dimension but it was clean and the mattress + pillows are one of the best I have slept on. The location was good as it was close to Metro, White House, Lincoln memorial, and Georgetown (walking around 20 mins). There is also a Metro station close by. However, it’s far away from the convention center though, you will need to take a taxi or Uber to get there.
The one suggestion I have is to provide kettle for hot water in the room as well as bottle waters. Most of the reception reps are very helpful and cheerful, only the grave yard shift reception lady is not in a good mood (I know it’s grave yard shift…but). The elevator needs some improvement as well since it’s very slow… (I’m not sure it’s because of the elevator manufacturer or because of the old building).
I stayed at this hotel during the Christmas holiday, and it was a fantastic experience. The location is excellent — very close to the White House, with plenty of restaurants nearby. What I really appreciated was the daily cleaning service, which was always done thoroughly.
The restaurant on the first floor was also impressive, with food and service comparable to a fine-dining restaurant. Everything about this hotel was perfect the location, cleanliness, and friendliness of the staff.
If I visit Washington again, I will definitely stay here again.
Our recent stay at the Residence Inn Washington, DC National Mall was fantastic for our group of 6! The One Bedroom Two Queen Suite with Sofa Bed provided plenty of space for everyone to stay comfortably. The suite was perfectly sized with two queen beds in the separate bedroom and a queen-sized sofa bed in the living area. The spacious layout allowed all six of us to move around comfortably without feeling cramped, especially with the separate living and sleeping areas.
Location: 5/5 - Prime spot near the National Mall
Cleanliness: 5/5 - Everything was spotless and well-maintained
Service: 5/5 - Staff was accommodating
Facilities: 5/5 - All amenities exceeded expectations
The suite proved to be an ideal choice for our group of 6. The queen-sized beds, including the sofa bed, provided comfortable sleeping arrangements for everyone. The living area offered enough space for us to gather and socialize, making it a perfect base for our DC adventure. For anyone traveling with a group of 6, I can confidently say this suite configuration works great, offering both comfort and convenience in an excellent location.
The hotel is located fairly near Union station, however there is a massive problem with homeless people hanging around outside. Overall, the rooms are clean if not a little dated. We had a question over credit card charges. Our family booked the room online with Trip and the hotel preauthorised our card $340 dollars, on arrival charged $200 dollars deposit and then took a further $190 for some reason until o removed the authority on the card. A two night stay is equal to $740 dollars while we wait for refunds. The hotel could do more to make sure dangerous homeless do not wait around outside, and when there was a problem in my last night outside the security disappeared. If you want a bolt hole in Washington DC this is okay, for a family friendly environment due to problems outside and charging issues this is not the place to visit