Find 3 stjerner hoteller i Orange County

Service var fremragende! Meget glad for vores ophold, stor beliggenhed også for os!

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

The hotel was nice, the room, a  mini suite, was spacious. Most of the front desk staff were very friendly, polite and helpful. But at times I realized my concerns were completely being ignored so I just quit speaking and walked away. The breakfast staff was wonderful. But getting housekeeping service, even when repeatedly requested, was nearly impossible. Even just getting clean towels was very difficult and frustrating.  In addition, our room could have been cleaner when we arrived. The refrigerator and kitchen cupboards were very smeared rather than clean.  The name which includes Maingate, insinuates that the hotel is close to the Maingate of DL. We were unpleasantly surprised to learn that, in actuality, it was a two mile walk. Thankfully ART provided excellent service from two properties down from ours.