Find 3 stjerner hoteller i Jacksonville

While the views and vibes were good. The hotel staff presented great customer service. We were in town for a track meet and with early morning starts we were very disappointed that the advertised breakfast with we were given tickets for at check in wasn't available not even for one day of our stay. This was very inconvenient and there was no compensation offered or given.

Very nice hotel and stay. Just a few things that kept me from giving it 5 stars. First was the desk chair. It wasn't completely functional. The adjustment lever would get stuck if you tried to use it, so you were stuck with the chair in the current settings. Second was the coffee. For some reason, they only had 1 regular coffee and 3 decaffeinated coffees. Third, the hotel didn't clean the room on the second day. I was hoping they would provide additional coffee, sugars, and creamers, but they didn't come by at all. Everything else was outstanding. I loved the room I was in. The studio had a couch with a large swivel TV. The kitchen had everything I needed, and the bathroom was clean, bright, and modern. The complimentary breakfast had a lot of hot options, which was great.

Surprisingly great hotel with a great atmosphere. The Bistro was especially good, and came in clutch.

It was difficult to call the front desk due to the land line got zapped by lightning so we couldn't get picked up by shuttle from airport.  Other than that, the hotel was good.  We particularly enjoyed the pool with warm water.  There was a bistro in lobby that was opened until 10pm and you can also buy snacks and sandwiches at front desk 24hr.  We use the free shuttle service to airport at 5:30am and we were told they start shuttle service at 4am.