Find 3 stjerner hoteller i Kobe

it was stated as a smoking room but honestly there’s no cigarette smell! conveniently located right beside a 7-11 konbini & a few more others down the road! i love how towels, slippers, toiletries & even pajamas are generously provided. the nearest exit is exit 6 (stairs) and exit 14!!!!! (upslope if you’re heading to the hotel down) has a godsend elevator! would def book this hotel when i’m back in kobe :-)

I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.

I liked the room. It had a good layout and everything I needed to be comfortable. The bed and pillow were nice, and the internet speed was good. However the desk and everything on it was covered in dust. It's located between the two main train stations, but close to neither. When I checked out, I asked to leave my bags with reception for 2 hours while I went to breakfast, but was told that only guest checking in can check their bags ☹️. I was able to leave them in the lobby, though. There is construction happening right next door, so it was a bit noisy during the day. Long waits for the elevator, which is slow and busy. Potentially, it's a nice hotel. It just needs some improvement to the cleanliness and staff friendliness.