Me and my mom needed an apartment to be able to visit family member who was in hospital. We needed a kitchen and a washing machine. The room had both and no problem with those. I suspected kitchen knife would be dull and it was, but I brought a knife sharpener and got it sharp. Otherwise everything in kitchen was okay but stove wasn't that powerful.
The building's main door's lock wasn't functioning and we informed about it and it was fixed but only after about a week. Our apartment's lock worked all the time without problem. Also one lamp was broken.
Mom said it was cold there and it wasn't exactly warm there, good enough for me and blankets were really thick. I complained about coldness and a serviceman came there to do something to radiators but it didn't really change anything. We were there in very early spring. It was 0C outside at night and 5-10C at daytime.
There was some communication errors but nothing major and I was able to get hold of someone quickly and easily with the online chat.
It was quite clean there except if you take bedclothes off you might enjoy the sight on pillow and blanket.
All and all I was quite pleased of the room and stay.
Hotel is lovely and the room is spacious and very clean. It’s very close to Helsinki city centre, about 15 minutes and just across the river. Buffet breakfast is delicious and fresh with plenty of options. All the staff are very friendly and helpful and in particular, the lovely lady in the kitchen is always smiling, warm, cheerful and greets everyone good morning on arrival for breakfast. It really makes a difference to the start of the day. If you don’t have a lot of luggage and arrive by train from the airport, this hotel is a short 15 minutes from from Helsinki Central station. Otherwise there is a train stop underground just a little to the left of the hotel and tram stop right in front of the hotel which is currently under renovations.
Don’t ever book this on Trip! If you want to stay here, book it on its official website instead because there is no front desk as you will receive a code for you to check in instead. I had to make a roaming international call to get my PIN code because Trip didn’t send it to me and it cost me €16 to make that call, not to mention the confusion and hassle. Management should also take blame for this and ensure that if the bookings are made through third party apps, that the customer properly gets the information required.
The room itself was very clean and tidy and the location was great as well. There’s a nice Chinese restaurant called Nanking and some other nice bookstores, cat cafe, *** friendly bar etc in the neighbourhood.
I love this place! If i ever come back to Finland i will definitely stay here again. It’s right in the city centre and walking distance to the main city’s attractions . You can even walk to Senate Square!! The place itself is very clean, very complete with kitchen appliances which and also Muslim friendly as it got bidet… it is easy to check in with the code as well!!
The staff were friendly and courteous, the room was spacious and clean.
The amenities were great from what we used, additionally the location is about 15-20 mins from city centre but not an issue in the slightest, also the airport is about 40 mins by public transport.
All in all great experience and would recommend.
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Pris pr. nat fra:551 kr.
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