Find 3 stjerner hoteller i Melbourne

The photos on there site show a pool, we got there the pool has weeds growing out of it . Very disappointed and the Beds are very hard as well. The restaurant has closed down as well. The room was clean but know room service so your on your own if you run out of tea and coffee. Thank god we had a microwave so we could still eat.

Pleasant reception on arrival and provided with drink and discount cards that could be used at any bar in the venue. The room was comfortable and clean, however the soap, shampoo and conditioner containers were all empty. We were staying overnight due to attending a function at the venue. Sadly the drink cards were refused, even though I was told they could use them at any bar???? And drinks were being served at bar prices on the night. Then, being coeliac, the host had discussed with me the option of gluten free/ gluten friendly platter as you like to call it these days. She then ordered a gluten free platter to cater for my needs. She also advised that she had pointed me out to the waitress so that she could bring the gluten free platter to me. As I had been drinking I was looking for food, trays were coming out for others but no sign of the gluten free tray. After asking several times and being told it was coming, by 9:30 it hadn't showed. Normally I would have just let it go but I knew it had been ordered and at a heafty cost. It took some pushing to finally get a proper response from the supervisor, the platter had been delivered to the wrong room! They were putting one together asap and it would be delivered soon. It finally did come and was more than adequate, however disappointing that it had to be chased and for the host to find out how much trouble I had.

It’s ok in case of emergency , one day is enough because very small room and no tv remote control . It’s ok for one day. Staffs , well they are doing their Jo. It’s a budget motel , I don’t expect much. Above all it ok .