What I like:
(1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits
(2) Staff are professional, explain things well.
(3) Furnitures are slightly newer than the other Hampton I stay in.
What can be improved:
(1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier.
(2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay.
Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.
Staying at an airport hotel usually involves only a few requirements for me. The first is a clean and comfortable room. Second is an airport shuttle. This hotel the room was comfortable.
However, I signed up for a 4am shuttle at the suggestion of the front desk. At 3:55, I arrive downstairs for the shuttle. By 4:10 still nothing. I ask the front desk person who is now working hard making breakfast. He says he doesn't know anything but that usually the shuttle just does loops. At 4:15am, I ordered a Lyft.
I'll never repeat a stay here as it's a simple requirement and every airport hotel I've in around DIA has been able to accomplish.
Hotel was great! Breakfast good too. Very happy with the service. Left an item behind and hotel went above and beyond to help me retrieve it. Just be aware free shuttle is run by third party service West.
I received a confirmation I thought that it was already paid. When my family went there, the customer service said they need to pay. It was embarrassing. I sent somebody to pay with my card since I was sick. but they refused to take it coz they want the guest to pay for it herself. It was disappointing.
Trip.com customer service, promised to call me back to settle this issue, but I never heard back from anybody. I end up cancelling this booking.
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Pris pr. nat fra:627 HKD
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Hvilke populære 2-stjernede hoteller er der i Denver?