De bedste hoteller i Al Khobar med spa

出張で利用しました。 スケジュールが変更になり、24時間も滞在しないままに移動することになってしまった都市で、滞在も夜遅く到着し、寝て、翌日昼にチェックアウトとなってしまいましたが、宿泊先としては最高でした。夜遅い到着にも拘らず笑顔で迎えていただき、部屋も広く綺麗で、快適でした。朝もトラブルで朝食もとれませんでしたが、数日前に先に到着していた同僚から、朝食も素晴らしいと聞いていたので次回はきっと食べたいです。スタッフの方もテキパキと動いていらっしゃり、終始気持ちの良い滞在でした。次の出張の機会にもきっとこちらにお世話になりたいと思います。朝食会場のレストランの横にはカフェもあり、おいしそうなケーキ類もあったのでこちらも試してみたいです。

The hotel a bit old but our room was big, comfortable and very clean. Food was a great ! A nice surprise was a Michelin star chef at the restaurant.

I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.