De bedste hoteller i Matale District med spa

"The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement."

"An absolute gem of a place! Right on a beautiful serene lake, lots of wildlife running about, the breakfast was delicious. Thilki & Malata along with the rest of the staffs were wonderful, always helpful, thank you for your exceptional services. We had the BEST time!"

"The heritage Kandalama Hotel is in the heart of the Gungal near a lake. The hotel was designed with consideration and respect for the environment, the animals that live there and the nature that surrounds the hotel. The room is cozy and well-equipped and includes a balcony overlooking the jungle. The infinity pool overlooks a lake where elephants and birds stay. We received a pleasant welcome from the hotel staff. The dining room is immersed in green and the breakfast is great. We received excellent service and personal attention from the entire staff at the hotel. We arrived at the hotel without luggage and they made sure to coordinate the arrival of the luggage for us. We liked Nalinda the kind guide from the hotel who took us on a morning tour and since then we became friends. Nalinda took care of our well-being even after we left the hotel. Thank you very much for a pleasant stay. Definitely recommended for those who want to rest and relax in a dreamy place."

"酒店的位置比較偏僻，但裏面像莊園一樣。客房是類似於平層別墅的一張大床加一小床的房間，可以住三個成年人。房間衞生不錯，馬桶旁地漏容易積水。大床的床墊軟硬適中，落地門窗面向園內，景觀一流。雖然沒看到猴子來拍門，但各種鶯啼鳥囀不絕於耳，生態自然環境保護得很好👍早餐品種豐富，不衹是咖喱食物，還有不少培根燕麥類的，還有西瓜木瓜等熱帶水果。比較滿意的一次住宿"

"В целом остались довольны нашим пребываним в отеле,несмотря на проливные дожди. Чувствуется внимание со стороны персонала.При заезде -напиток,а в номере ждёт фруктовая тарелка,что очень приятно. Красивая большая территория,с классным бассеином,приятные номера. В номере отдельно душ и отдельно туалет. Кровати не очень удобные и подушки.Нет одеяла,только простынь.Большинство розеток в номере старого типа,к ним не подходят переходники. Питание:ужин и завтрак-шведский стол.Выбор неплохой,не все вкусно,но можно найти,что съесть и не остаться голодным.У нас был еще и обед включен- он по меню.Предоставили в день отъезда,так как в день приезда не успели.Обед нам очень понравился,ресторанная подача блюд,хорошие порции. Остались довольны. Отличное соотношение цена-качество. Отдельное спасибо менеджеру SAMALKA за решение всех вопросов и памятный подарок напоследок!"