Falkensteiner Hotel Sonnenalpe

Hotel has 2 cameras in the "NUDE SAUNA AREA" and they are filming naked guests while on thair relaxing vacation. There is NO information for the guests that thay are being recorded naked and the most desturbing thing is that they allow KIDS to go into the sauna area ( family hotel)!!! It is a serious breach of privacy and against the law !!! If enyone was at the hotel from 2014 they can take legal acctions against Falkensteiner.

Hotel has 2 cameras in the "NUDE SAUNA AREA" and they are filming naked guests while on thair relaxing vacation. There is NO information for the guests that thay are being recorded naked and the most desturbing thing is that they allow KIDS to go into the sauna area ( family hotel)!!! It is a serious breach of privacy and against the law !!! We have statement from the hotel that they are video recording people from 2014! If enyone was at the hotel during this time they can take legal acctions against Falkensteiner.

I am regular Falkensteiner customer for last 17 years and have stayed in this hotel as well as second one in resort (Carinzia) numerous times. While the property is nice, and generally staff is quite helpful I am disappointed with the following: 1) Carinzia and Sonnenalpe service level is much different - what is included in one hotel is not included in say Sonnenalpe, 2) for the positioning and price food selection at dinner mainly should be much better (here Carinzia has better offering and quality is better), 3) we had a dog with us, and while charged as normal we have not received any amenities for the dog (while in Carinzia you get a few thingies for the pet). Having stayed in both Falkensteiner hotels in the last 1 month, I must say I am seriously contemplating to start avoiding Falkensteiner hotels as I feel I am consistently getting worse service than before but am paying considerably more (this has nothing to do with overall price inflation).

Beautiful hotel and suite, delicious meals with a large variety of courses. Kids loved both the pools and the children's playhouse. Lovely places to go for hiking, and biking. I can only recommend the hotel and this area to visit. And Falkensteiner is just a synonym for quality, chilly and fancy holidays.

Top hotel location for us, because we ski a lot, and also very good food with great staff in restaurant all the time; after all day skiing we went to swimming pool and saunas... the staff in wellnes are very friendly and also they know their job (animations in saunas, masages,...) overall very satisfied and we will come back next year for sure

It was not a first time at this hotel, and definatally not the last one. All was just perfect - hospitality, food, accomodation and beautiful place with a great wiev. Personel waorking at the hotel were very professional and kind. All our wishes were fulfill. For sure see You at summer :)