Philip Hotel@Balestier

The hotel was a little far from Novena so it was a bit of a walk especially when it was either hot or raining. Food options were abundant nearby in the form of hawker centers so that was a nice plus. Furniture was a little old though, as shown in the photo. It would have been nice to have newer facilities. Also, the property was not responsive about the name change I requested. That was a particular hassle dealing with the property and with Trip.com

Cockroach infestation! Do not come, i repeat again do not come to this hotel. They change a total of 3 rooms for me and still the rooms are infested with roaches the moment you step inside the room. And when i ask for a refund spoke to the hotel customer service on the phone she was unproffesional, rude, cant even speak proper english. Would give zero star if i am allowed.

Room infested with cockroaches. Shelves were dusty, bed sheets were stained. No toilet papers, toilet ceiling was run down. Horrible experience as we were awoken by cockroaches crawling on partner’s arm

Good place for relax

Overall okay. Could be better if manage properly in terms for hospitality service and hotel amenities.

Basic accommodation with strategic location. But don't expect good hospitality. And remember to get your toiletries with you.