Fragrance Hotel - Oasis

Check- in by Jeremy was swift. Always very friendly and greeted me and guests with a warm smile. Room size is typical hotel size. Happy that it comes with kettle, bottled water and basic toiletries. Occasional company of ants on table and "light-attracted insects" on bed was a minor nuisance I could live with. Ventilation is not ideal in toilet as floor did not dry up fast enough, in Singapore's humid condition despite aircon being turned on. Location is good and convenient with a bus stop right in front of hotel and Balestier Market next door (24 hrs food access). Needed to extend my stay due to home renovation and only managed to extend 3 more nights. Online rate cheaper than booking via counter. Overall a pleasant, safe and decent hotel to stay in.

I have already been here several times before. Registration now requires to be digital using my smartphone. Weng Kei was very helpful and patient in helping me download the app and get my digital key to my room. He even helped me with my bags and accompanied me to my room to make sure that my digital key was working properly! He also helped me to adjust the air conditioner and switched on the water heater while we were at my room. I must commend that he was most helpful, courteous and his service was impeccable! It has indeed made my stay a pleasant one. Thank you so much!

The hotel is small but clean. The staff are polite and helpful. The hotel's location is excellent, with easy access to eateries and Toa Payoh Town Central.