Vibe Hotel Singapore Orchard - by Far East Hospitality

Good stay overall no complains, hotel room is clean just that for the shower, the water temperature is confusing to adjust

great place to stay! super convenient location and great room! would stay again for sure

Was there for my husband birthday celebration. It was a pleasant stay. Location is slightly further part of Orchard, but can find a shortcut to get to Orchard. Hotel is slightly old with some small issues abt the curtain and bath tub, was resolved fast by the engineering team. Overall is clean and good price stay at Orchard area

The room not been clean, very dusty not been vacuum and mop, even after feedback to reception the cleaner have come and vacuum the room but still can feel the sand on the floor. Not to forget room smells of cigarette smoke, did inform reception and they just spray air freshener and that’s it. However thank you for giving us toilet with bidet.

The staff at the reception is very accomodating but the staff at the restaurant are not espcially the indian girl.

A tourist bus crashed into our car at the hotel drop-off point when we arrived. All of the hotel staff were NOT HELPFUL AT ALL and acted as it was none of their business. They did not even help to call the police when we asked them to. We had to call the police ourselves while busy dealing with all other stuff. They also downgraded our room type without even asking or informing. We only realized this during our last night’s stay. When we called to ask, the staff just said the two room types are similar and the difference in price is minor - we were shocked by this unprofessional response. They do not seem to realize it’s not about the price, it’s about not informing the customer. The communication process was lengthy and painful, in the end they finally offered refund for the extra bed and free breakfast, but there are not many selections for breakfast and the quality is not worth the price. It’s certainly not up to the standard. NOT RECOMMENDED.