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Placering4.6
Faciliteter4.1
Service4.5
Renlighed4.6
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edwin yu lung lau
Deluxe-værelse
Overnattede i dec. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 12. jan. 2025
good with nice coffee
Oversæt
Svar fra overnatningssted: Dear Edwin Yu Lung Lau, --- Greetings! --- We are delighted you have awarded a perfect rating for your stay experience with us. --- It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. --- It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --- With your experience staying with us, we sincerely hope KēSa House will be your choice accommodation whenever you are back in Singapore, and you will also recommend us to your family and friends. --- It has been our great pleasure being of service to you. All of us earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. --- Thank you for your valued support. --- Kind regards, --- The Team from KēSa House by The Unlimited Collection
Anonym bruger
Superior-værelse
Overnattede i nov. 2024
Rejs med venner
17 anmeldelse
5.0/5
Enestående
Slået op den 1. jan. 2025
Good use of space within a heritage building. Nice design, small space but comfortable. Good location to food and train station.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,--Greetings from KēSa House by The Unlimited Collection! – All of us are delighted you had an enjoyable and comfortable stay with us, and you liked the ambiance and spaciousness of the room at the boutique hotel you stayed in. --We are heartened to know that you found our boutique hotel’s location at the fringe of vibrant Chinatown to your liking as you can explore this ethnic enclave and tourist attractions and indulge in a gastronomical adventure dining at both at our hawker centers or at the various Michelin star restaurants in the neighbourhood. – It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --We strive to provide our guests with a memorable and comfortable stay, and we are delighted that we were able to exceed your expectations. Your satisfaction is our top priority, and it's rewarding to know that we succeeded in creating a happy and enjoyable experience for you. ---Thank you for choosing to stay with us, and we look forward to welcoming you back. ---Best regards, --The management of KēSa House by The Unlimited Collection
Louie_H
Standard-værelse
Overnattede i nov. 2024
Rejs med venner
7 anmeldelse
4.5/5
Fantastisk
Slået op den 9. dec. 2024
Great location, rooms are small with basic amenities. Staff are friendly and happy to help.
Oversæt
Svar fra overnatningssted: Dear Louie_H, --Greetings from KēSa House, The Unlimited Collection by Oakwood! ----All of us are delighted you had a pleasant stay with us, and you found our central location located on the fringe of bustling Chinatown convenient. ---We sincerely apologise for any disappointment and discomfort caused to you by the size of the room you booked for your stay. --Please allow us to explain as we want our guests to be aware of our various room types and the in-room facilities before they confirm their stays with us because we understand the size of our rooms may not be ideal for some guests’ stay requirements or preference, information on the rooms including the size of the respective room is stated on our property’s landing page on Ctrip and Trip.com websites at the respective room category. –Nonetheless, we assure you that we have taken note of your feedback which we will share with the relevant people so they can review improvements when refurbishment plans for our rooms are being considered. –Despite this detraction in your stay, we are very grateful for your heartwarming compliment for our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. Please be assured we shall be sharing your lovely feedback with our team members, and we shall be thanking them for their friendly and customer-focused service. ---It has truly been our great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back soon. –We are at your service, and we wish you well. –Kind regards, --The management of KēSa House
Nikethebest
Deluxe-værelse
Overnattede i okt. 2024
Par
15 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. nov. 2024
Had Great stay at this hotel. Would be better if from comes with smart TV. Love the room setup and the ceilling window🤩
Oversæt
Svar fra overnatningssted: Dear Nikethebest, --Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a great stay with us, and you like the ambiance and décor of our restored heritage boutique hotel. –All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area and having various public transport options nearby an added value to your stay. –We have taken note of your suggestion on the smart TV and please be assured we will review our current inventory for improvements. –All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we truly hope KēSa House remains as your choice accommodation whenever you are back in our city-state. –We earnestly look forward to welcoming you back. –Kind regards, --The Team from KēSa House by The Unlimited Collection
Jay
Studio Premier
Overnattede i jun. 2024
Par
1 anmeldelse
3.7/5
Slået op den 30. jul. 2024
Terrible customer service experience. The front office staffs named Kimberly and Pula did not gave us the correct room type despite paying more for it on trip.com. Our room suppose to come with patio. We asked the front office if they can helped us with it but they brush us off without offering any attempt to help us. The service recover was extremely bad. We warn all guests to avoid staying this hotel until management changes the culture mindset of the front office staffs. We met other guests at the common area that shared similar issues.
Oversæt
Svar fra overnatningssted: Dear Jay, -- Greetings. We deeply regret to learn you and your partner did not fully enjoy your stay at our centrally located boutique hotel. We sincerely apologise for the lapse of service standards you experienced during your check-in. Our team strive to impress and to deliver a seamless check-in experience, this was a lapse in service standards on our part. We would like to take this time to thank you for your patience on this matter and share that the necessary retraining efforts will be taken to ensure that we continue to fine-tune and deliver a smooth overall guest experience. – While we constantly strive to maintain the highest standard of customer satisfaction, it is most unfortunate we have fallen short of your expectations. Thank you for staying with us and we sincerely hope you and your partner will give us another chance to welcome you back. -- Kind regards, -- The management of KēSa House
Aki Channnnn
Studio Premier
Overnattede i nov. 2023
Par
1 anmeldelse
3.7/5
Slået op den 17. dec. 2023
Nice and clean hotel with well equipped common kitchen and cozy lounge. Free water, coffee and even sparkling water is definitely a plus!
I booked a lovely apartment-styled room for my partner’s birthday stay. We cooked and enjoyed the food and room time a lot.
Oversæt
6/16
Svar fra overnatningssted: Dear Valued Guest, --- Greetings from KēSa House, The Unlimited Collection by Oakwood! --- Thank you for taking the time to share a feedback on your recent stay experience at our boutique hotel. --- We are grateful to know you enjoyed everything we offered! - from the modern facilities we have such as our KēSa lounge and KēSa terrace, ideal for our guests to work and relax. And as we are snugged in a vibrant and unique location, we can proudly say that we have been very blessed with amazing F&B establishments and delicious food all around us! --- We look forward to having another privilege in welcoming you back here again or our other sister properties, Ann Siang House and Wanderlust hotel, in the near future. Once again, thank you for your valued support for The Unlimited Collection by Oakwood. Until then! --- Best Regards, The KēSa House team
Iamannama
Superior-værelse
Overnattede i jan. 2024
Solorejsende
9 anmeldelse
4.7/5
Vidunderligt
Slået op den 5. feb. 2024
Cozy room and nice location. Very convenience and will recommend to my friends
Oversæt
Svar fra overnatningssted: Dear Iamannama,Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had a great stay with us. --We are thrilled to learn you like the ambiance and decor of our conserved boutique hotel and you find our location in the heart of Chinatown with easy accessibility to a plethora of eateries, nearby tourist attractions and various public transport options convenient and to your liking. --All of us are truly grateful for your recommendation of our boutique hotel to your friends .This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our boutique hotel and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. ---It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. ----We are at your service, and we wish you well. ----Kind regards,The KēSa House Team
Gæstebruger
Superior-værelse
Overnattede i nov. 2023
Solorejsende
17 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2023
The hotel located at the hearth of SG easy to get ghe bus and MRT. Staff is very helpful. The room is quit small but functional. Recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you for taking the time to share a feedback on your recent stay experience at our boutique hotel. ---We are grateful to know you enjoyed everything we offered! - from the modern facilities we have such as our KēSa lounge and KēSa terrace, ideal for our guests to work and relax. And as we are snugged in a vibrant and unique location, we can proudly say that we have been very blessed with amazing F&B establishments and delicious food all around us!---We look forward to having another privilege in welcoming you back here again or our other sister properties, Ann Siang House and Wanderlust hotel, in the near future. Once again, thank you for your valued support for The Unlimited Collection by Oakwood. Until then!---Best Regards, The KēSa House team
NZ SLM
Superior-værelse
Overnattede i mar. 2024
Booket for andre
8 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. jul. 2024
Have always booked Kesa for all my colleagues who’s here for a business trip! Good location. Near to bars! I was told the bed is really good, nice amenities. Overall, it was a smooth check in for my team.
Oversæt
Svar fra overnatningssted: Dear NZ SLM, -- Greetings! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for taking the time to review your recent stay with us. – We are delighted you had a fabulous stay with us. -- All of us are thrilled to learn you are impressed with the ambiance and décor of this conserved property, and you find our central location at the fringe of vibrant Chinatown where tradition meets modernity and being spoilt for choice due to the availability of a plethora of local and international cuisines in the area an added value to your stay. -- We sincerely thank you for giving us the great pleasure and privilege of hosting you and all of us truly hope our boutique hotel remains as your choice accommodation whenever you are back in Singapore. We look forward to welcoming you back. – We are at your service, and we wish you well. -- Kind regards, -- The KēSa House Team
dreylau
Deluxe-værelse
Overnattede i aug. 2023
Solorejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 6. okt. 2023
I booked a deluxe room and the room was exactly like on the pictures. The room was big. The bathroom is not very big but I found it perfect for me. There was a small fridge in the room which it was very convenient to have cold water. The staff is really kind and they know who you are because they call you by your family name. And it was appreciable.
The location is really perfect and you can visit some touristic places around by foot. There’s 2 very close subway station.
I would definitely recommend this hotel if you’re looking a place to stay in Singapore.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,---Greetings from KēSa House, The Unlimited Collection by Oakwood!---Thank you so much for writing a review based on your recent stay experience with us.---We are pleased to know that you had an enjoyable time, given our exceptional location which is accessible to nearby MRT stations, historical landmarks and beautiful places of attractions. We hope you had the opportunity to leverage on the facilities and shared spaces we offered within our boutique hotel too.---Once again, thank you for pleasant review and your valued support for The Unlimited Collection by Oakwood. We hope to have the privilege to host you again for your next adventure with us. In the meantime, we sincerely wishes you well and safe always!---Best Regards,The KēSa House team
Gæstebruger
Deluxe-værelse
Overnattede i feb. 2024
Solorejsende
14 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. apr. 2024
Perfect location. Tiny rooms (unless you book one with a terrace), but clean and comfortable. Other reviewers complained that the walls were thin, but I didn’t notice any noise from the people on my hall. I appreciated the free coffee, refillable water bottles, and second-floor lounge and kitchen.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, -- Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a wholly enjoyable and comfortable stay at our restored heritage boutique hotel. --- All of us are thrilled to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to a plethora of eateries, tourist attractions and various public transport options convenient and ideal for your holiday in our city-state. -- Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! -- It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly hope our boutique hotel remains as your choice lodging whenever your travels bring you back to Singapore. ---- We are at your service, and we wish you well. ---- Kind regards, -- The KēSa House Team
Ka Wei Fong
Deluxe-værelse
Overnattede i aug. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 11. sep. 2023
Having excellent vacation with a nice skylight window and facilities such as laundry room and Common kitchen
Oversæt
Svar fra overnatningssted: Dear Ka Wei Fong,Greetings! Thank you for reviewing your recent stay at our boutique hotel. We are delighted you had a pleasant stay with us. ---All of us are heartened to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to many eateries and public transport options convenient and you and you like the availability of our 24 hours Social Kitchen which added to the value of your stay with us. ---It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. ---Kind regards,The KēSa House Team
Chuenchanok
Standard-værelse
Overnattede i aug. 2023
Solorejsende
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 14. sep. 2023
Perfect fir for one person. Good location - easy access to MRT and easy to find good food around
Oversæt
Svar fra overnatningssted: Dear Chuenchanok,Greetings! Thank you for reviewing your recent stay at our boutique hotel. We are delighted you had a pleasant stay with us. ---All of us are heartened to learn you find our central location at the fringe of vibrant Chinatown with easy accessibility to many eateries and public transport options convenient . --It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. --Kind regards,The KēSa House Team
Gæstebruger
Standard-værelse
Overnattede i jun. 2023
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 16. jul. 2023
Prime, central CBD location in beautiful neighborhood. Great amenities, friendly and helpful staff. Will be top of the list for future visits.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us at and for taking the time to share your wonderful feedback!We are thrilled to know that you enjoyed our prime, central CBD location in the beautiful neighborhood. It's delightful to hear that our amenities met your expectations and that our staff provided you with a friendly and helpful experience.Your kind words mean a lot to us, and we are delighted to hear that we will be at the top of your list for future visits. We look forward to welcoming you back and providing you with another exceptional stay.If you have any further comments or suggestions, please do not hesitate to share them with us. We value your input and strive to continuously enhance our guests' experiences.Once again, thank you for your generous review, and we can't wait to see you again soon!Best regards,The KeSa House Team
Ian Lee
Superior-værelse
Overnattede i nov. 2023
Par
5 anmeldelse
4.2/5
Meget god
Slået op den 1. jan. 2024
Bed was comfortable. Location was convenient. Room lacked sound proofing and aircon was a little unstable with the temp cooling.
Oversæt
Svar fra overnatningssted: Dear Ian Lee,Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you had a pleasant stay with us at our contemporary boutique hotel. –We sincerely thank you for your feedback about the air-con system and sound insulation of our rooms and we apologise for the disappointment and discomfort caused to you. Please be assured we have taken note of your feedback which we will share with the relevant people so they can review improvements when refurbishment plans for our rooms are being considered. –Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel and all of us earnestly hope to welcome you back in the future. –Kind regards,The KēSa House Team