Gæstebruger
11. december 2024
The room was very bad. It looked unfinished, badly furnished. The bed was old and had a thin mattress. Also they only provided a small thin quilt for the bed. The lights in the bathroom didn’t work.
What they did provide was a very bad customer service. I booked this hotel at the last moment during a stressful trip and accidentally booked the wrong week. When I arrived at the hotel in the middle of the night, the guy behind the counter told me I had to pay for the night because the booking was wrong. I did with the thought to resolve the matter the next morning. The next day I tried to cancel the wrong booking via trip.com so I can book the right date but the accommodation didn’t allow it. I discussed this with the employee at the hotel, he was not helpful at all and seemed like he didn’t even care.
My advice is don’t go to this hotel!
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