Hilton Garden Inn Singapore Serangoon

The hotel to good and clean to stay but the swimming pool is use to much chlorine. The location is near to little  India so you will be a lot of Indian at the area.

Excellent location , rooms are ok, as usual Hilton standards, service is phenomenal, Bed and other amenities are perfect

The staff at reception is very helpful and polite , i forgot my phone in taxi , they help me to get it way faster then i expected, Room was clean and very tidy

Good location in the Indian neighbourhood - wish I had explored the area a bit more. Great breakfast and very friendly staff. Good room, although I wished that the motion sensors wouldn't continue turning off the power to the outlets when I was out of the room - made it hard to charge batteries during the daytime. 

This was my 10th international trip, and I have stayed at various Hilton Hotels and other accommodations in the past. Unfortunately, this was one of the worst experiences of my life. The staff at this hotel were dishonest, manipulative, and discriminatory. I used the kettle once to make coffee, and shortly after, I received a letter stating that I had damaged their old kettle. They demanded $47 for a replacement. When I approached the reception to clarify the issue, a representative assured me that it was just a warning and that I should only use the kettle for boiling water. I followed their instructions exactly, yet they still charged me the fee. When I questioned them, they shamelessly changed their stance, denying ever having told me otherwise. This entire situation felt like a scam—beware, friends! As for customer service, their treatment is blatantly biased. If you have white skin, you’re treated like a valued guest. However, if you have brown or black skin, they treat you with complete disregard, as if you are insignificant. I have never encountered such blatant racism in my entire life. Needless to say, I will never do business with Hilton again, and I have no intention of ever returning to Singapore.

I booked this hotel thinking of the brand Hilton. It’s no where close to that.  The service was very poor. The staff are rude and very direct! There is no fridge in the room to store food etc or milk for tea! Wouldn’t be staying there again if in Singapore!