Fragrance Hotel - Classic

very clean and good environment.

Awesome service from Aaron and Fadhil. Upon checking in, found aircon display was too blurry to operate. Fadhil moved me to a better room. Then found the bed so sunken in, it's very hard to sleep in. They changed the bed immediately so i didn't need to change to another room. Top notch assistance from their whole team. One of the friendly staff also helped with my luggages up to my room. He also helped me during the room change. Appreciate the extra mile effort 😃.

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Location was very good as it is in the middle of zhong shan mall and balestier plaza with many food options avaliable nearby. The hotel room was also better than expected , only negative would be that the toilet is a little small and the TV screen have some defect which makes it unable to watch. Overall it was a good stay and the service personnel are really kind and approachable, thumbs up 👍

The overall is good, service was helpful and friendly, the location is good but the room is little small

Everything is okay about this hotel and our stay: great location, friendly staff, hot and cold water. The only complaint i have is that the room is tiny. I brought work with me but had a hard time because the desk and stool provided was very small. Almost no space for luggage, the AC also broke when we were checked in and caused condensation so bad the the floor and walls got wet. Our clothes and bed got damp. We reported this to the staff and was transferred to another room which fixed the problem.