Jyu Capsule Hotel

This capsule hotel has such great positive reviews that I thought to give it a shot. . But I had a difficult stay in Capsule Bed 224 (Single Mixed Lower), level 3. This capsule is directly beside the locker and baggage area, which is also used for hanging towels and clothes. It the busiest part of the room, with guests constantly opening and slamming locker doors, packing/unpacking baggage, and jostle for space while moving baggage around to get to their towels and clothes — even late into the night and early morning. The layout forces all activity to happen right in front of Capsule bed 224, constantly crowded and chaotic. . I had asked for a quieter capsule away from the door twice, and upon arrival found out they allocate me a bed next to the door. Staff were polite and the male staff member was especially helpful in assisting me with a bed change when I requested it — I really appreciated his prompt response. But later realised I was assigned the busiest spot. . I couldn’t sleep well for 3 nights, even with silicone earplugs. I experienced headaches, fatigue, loss of appetite and felt sorry for myself for not checking out after the first night and forfeit the rest of my booking. By the final night, I was in tears trying to sleep. It was mental torture. I was relieved to leave. . Approached the same male staff for help to reassign my bed after first night but was told they were fully booked for next 2 days. The worst part is I saw empty beds that could’ve been reassigned but were not over next 2 days. . While I understand space can be limited, it might help if the hotel could review capsule assignments and avoid placing guests in such high-traffic zones unless requested. . The hotel is only suitable if you're a very deep sleeper who returns late after midnight and leaves early before sunrise. . Otherwise, expect nonstop noise and zero rest.

The capsule was nice and cozy. Bathrooms are humid and one had clogged pipe during my stay. The location is good very bear to Chinatown MRT. Easy access to foods, cafes, and shops.

Staffs were all very friendly, helpful and nice. My first time experiencing in capsules hotel. I have rebooked 3 times with them

It was located in good location to visit China town. The room and area were clean but some amenities need to be improved. Self-check in was not too much friendly due to scanning system of the machine.

This pod was super cosy and clean ,sorry if I snored 😅

Jyu Capsule Hotel is very good. Capsule is clean and comfortable. There are many useful things in the capsule: Slippers, towel, earplugs, bottle of water. The common areas are very clean. The Location of the hotel is near the city center in Chinatown. This hotel is very comfortable for single traveler.