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Bekræftede anmeldelser
Placering4.6
Faciliteter4.4
Service4.3
Renlighed4.5
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Gæstebruger
Duxton View med 1 dobbeltseng
Overnattede i dec. 2024
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 8. jan. 2025
This hotel was clean, comfortable and in a great location. The staff were great and really looked after us. Loved the rooftop pool and bar. Would definitely stay there again.
Oversæt
Svar fra overnatningssted: Thank you for sharing your wonderful experience! We are thrilled to hear you enjoyed our clean and comfortable rooms, excellent location, and attentive staff. The rooftop pool and bar are indeed guest favorites, and we are glad you loved them too. We look forward to welcoming you back for another fantastic stay!
Eileen Ludwig
Pinnacle med 1 dobbeltseng
Overnattede i okt. 2024
Booket for andre
12 anmeldelse
3.7/5
Slået op den 17. dec. 2024
Booked for my mom and dad when they came over from Sydney to visit. Mondrian guests are mainly Caucasians, didn’t find anything special about the room. Hallway feels claustrophobic. I find that it’s quite inconvenient have to take a lift to lobby and walk again to catch another lift to room. Location wise it’s close to Tanjong pagar, Chinatown etc. I think would suit younger guests than guests my parent’s age 50+. Won’t say the service or amenities are any impressive, my dad did a swim and there was something sharp that cut his foot in the pool. He notified the staff concern on safety for other guest. Hotel didn’t really do much in terms of service or follow up.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback. We regret to hear that your parents’ stay did not meet expectations and that there were aspects of the hotel’s design and service that felt less suitable for their needs. We sincerely apologize for the incident your father experienced at the pool. Guest safety is our utmost priority, and it is concerning to hear about this. We will review this matter thoroughly to ensure all necessary actions are taken to prevent such occurrences in the future.We appreciate your thoughts on the layout and demographic preferences, and we will consider this feedback as we continuously strive to improve the guest experience for all age groups. Thank you for bringing these points to our attention, and we hope to have the opportunity to provide a better experience in the future.
Stella
Duxton View med twin seng
Overnattede i sep. 2024
Rejs med venner
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 8. nov. 2024
There's a night club nearby. Our room is located on the 6th floor, we still can hear the beats and can't fall asleep. We had to change to another room on the 7th floor... Btw, the night club ends at 2am on weekends....
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience. We apologize for the noise disturbance from the nearby nightclub, which affected your comfort. We are glad our team could assist with a room change, though we understand it was not an ideal solution. We appreciate your patience, and we will take your feedback into account to improve our guests' experience. We hope to welcome you back for a quieter and more restful stay in the future.
Will_k
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i sep. 2024
Andet
2 anmeldelse
5.0/5
Enestående
Slået op den 28. nov. 2024
A warm welcome by friendly reception brings a smile and brightens up your day. Loving the vibes and the beautiful infinity pool at Canyan club. The night view at the pool is something to marvel at while you taste some of their delightful cocktail.
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience! We are thrilled to hear that our warm reception, vibrant vibes, and stunning infinity pool left such a positive impression. The night view from the pool, paired with our delightful cocktails, truly makes for a memorable experience. We look forward to welcoming you back for another marvelous stay!
Gæstebruger
Duxton Twin With 2 Twin Bed
Overnattede i sep. 2024
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 3. nov. 2024
The room is very small, so it's not comfortable to leave the luggage. The view of the pool is the best.
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience. We are pleased that you enjoyed the beautiful pool views, though we understand that the room size and limited space for luggage may have impacted your comfort. Your feedback is valuable, and we will take it into consideration to enhance future stays. We look forward to welcoming you back for another enjoyable experience!
NAPAWAN
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i okt. 2024
Forretningsrejsende
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. dec. 2024
Good breakfast, nice service , I love camomile tea , hang out around hotel
Oversæt
Svar fra overnatningssted: Thank you for your kind review! We are delighted to hear that you enjoyed our breakfast and service, as well as the chamomile tea. It is great to know you had a wonderful time exploring the area around the hotel. We hope to welcome you back again soon!
TRVL+MEET+BUILD
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i okt. 2024
Par
24 anmeldelse
5.0/5
Enestående
Slået op den 2. nov. 2024
Very new nice location room staff! Swimming pool also really nice.
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We are thrilled you enjoyed the new facilities, great location, attentive staff, and the beautiful swimming pool. We look forward to welcoming you back for another wonderful stay!
Hengs
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i aug. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 3. sep. 2024
Mondrian has been nothing short of amazing. Friendliest staff and not to mention the amazing reception we've gotten from Lina from Christina and Maran from Carna made us felt so welcomed.
The room's decor is also pretty chic and modern, would look forward to a next visit for sure!
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at Mondrian. It's great to know that Lina, Christina, and Maran made you feel so welcomed, and that you enjoyed the chic and modern decor of the rooms. We can’t wait to welcome you back for your next visit!
Wing
Duxton View med 1 dobbeltseng
Overnattede i okt. 2024
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 25. nov. 2024
Good location, nice area, clean environment
Oversæt
Svar fra overnatningssted: Thank you for your kind feedback! We are delighted you enjoyed our convenient location, the surrounding area, and the clean environment. We hope to welcome you back soon for another enjoyable stay!
Gæstebruger
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i jun. 2024
Par
8 anmeldelse
4.0/5
Meget god
Slået op den 27. jul. 2024
Great stay. Hotel is modern and fancy. Perhaps the AC it’s it’s a little bit high and we took a cold. Great views from de pool and the rooftop. But for a hotel of 5 starts we expected more.
Oversæt
Svar fra overnatningssted: Thank you for your review! We're glad you enjoyed your stay and appreciated the modern and fancy design, as well as the great views from the pool and rooftop. We apologize for the issue with the AC and that the overall experience didn't fully meet your expectations for a 5-star hotel. We appreciate your feedback and will use it to improve. We hope to provide a better experience on your next visit!
Gæstebruger
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i maj 2024
Rejs med venner
13 anmeldelse
5.0/5
Enestående
Slået op den 1. jul. 2024
Very good and strategic location! Staff was friendly and free late checkout for us due to the long wait at the checkin counter
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive review!We're pleased to hear that you enjoyed our very good and strategic location, as well as our friendly staff. It's great to know that we could accommodate you with a late checkout due to the wait at the check-in counter. Ensuring your comfort and convenience is important to us.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Kelly Shum - Director of Rooms
Gæstebruger
Duxton Værelse
Overnattede i nov. 2024
Solorejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2025
I love the Mondrian! As this hotel practices sustainability, you’d have to ask for body lotion and stuff, but the service is really good and the bed is super comfy
Oversæt
Svar fra overnatningssted: Thank you for your wonderful feedback! We’re thrilled you enjoyed your stay and appreciated our commitment to sustainability. Our team is always happy to assist with any additional amenities you need. We're glad the service and comfy bed made your experience even better! We look forward to welcoming you back soon.
Jolene
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i maj 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 13. jun. 2024
Location was great, there were many nearby food places around, walking distance to Outram Mrt.
Room was cosy and I was amazed by the design of the rooms, it was modern and sleek!
Reception was also very nice enough to give a late checkout, and the room cards design was super cool 😎
I really love and enjoyed my stay here.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. It's great to know that our location, with its nearby food places and proximity to Outram MRT, added to your convenience and enjoyment. We are also thrilled that you appreciated the modern and sleek design of our rooms. Our team works hard to create a comfortable and stylish environment for our guests, and your kind words mean a lot to us. I'm glad to hear that our reception team was able to accommodate your request for a late checkout. We strive to provide excellent service, and it's always rewarding to hear positive feedback about our efforts. And we're glad you liked the design of our room cards too!Thank you once again for your lovely comments. We hope to welcome you back for another enjoyable stay in the near future!Warm regards,Kelly ShumDirector of Rooms
JANE_WOO
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i okt. 2024
Solorejsende
4 anmeldelse
3.7/5
Slået op den 2. dec. 2024
In general the experience is great. Only comment is the hotel does not provide complimentary parking for in house guests which this I feel it is not encouraging for second visit. My stay in other Hotels in Singapore mostly all provide coupon when exiting, irrespective how many times we enter or exit. But Mondrian expect hotel guests to pay normal rate if parking within 6 hours and a flat rate of SGD30 after this duration. I feel the hotel should not consider making money on parking especially on their in house guests.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback and for highlighting your experience. We are delighted to know that you enjoyed your stay overall. Regarding your comment about parking, we would like to clarify that parking at our property is chargeable and is clearly stated on all our booking platforms. Please note that the carpark is managed by an external vendor, and the rates are set by them, not the hotel. Unfortunately, we do not have control over the pricing structure.We sincerely value your input and will share this feedback with the relevant parties for consideration. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Anonym bruger
Duxton kingsize-seng med 1 dobbeltseng
Overnattede i apr. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 27. maj 2024
It is literally one of my best hotel experiences, I was celabrating my anniversary and everything was great
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your kind words and for choosing to celebrate your anniversary with us! We are thrilled to hear that you had one of your best hotel experiences at our property. Our team strives to create memorable experiences for all our guests, and it’s heartwarming to know we succeeded during your special occasion.We look forward to welcoming you back for many more celebrations in the future.Warm regards,Kelly ShumDirector of Rooms