For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.1
Faciliteter8.8
Service9.0
Renlighed9.2
Filtrer efter:
Sortér efter:
Alle anmeldelser(1648)
Positive anmeldelser(1587)
Anmeldelser med billeder/video(717)
Nemt at komme rundt(175)
Praktisk beliggenhed(153)
Venligt personale i receptionen(120)
Tæt på metro(110)
Lækker morgenmad(60)
Har boet der flere gange(15)
Fremragende motionscenter(5)
Negative anmeldelser(61)
Nelson
Klassisk Værelse (Dobbeltseng)
Overnattede i jan. 2025
Solorejsende
14 anmeldelse
10.0/10
Enestående
Slået op den 23. feb. 2025
Room is very small. Hardly any space for luggage
No place to hang the clothes except in the toilet. Breakfast is good.
I strongly suggest management to put some cloth hangers on the wall as it us bare. The picture here is the bare wall.
Oversæt
Svar fra overnatningssted: 非常感謝您的詳細反饋,對於您提到的房間空間及行李放置問題,我們深感抱歉並十分重視。酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店,祝您生活愉快,萬事如意!您提到的房間較小且幾乎沒有放行李的地方,以及牆上缺乏衣架供您掛衣服,這些問題確實影響了您的住宿體驗。我們非常理解這給您帶來的不便,並對此表示誠摯的歉意。
Gæstebruger
Klassisk Værelse (Dobbeltseng)
Overnattede i mar. 2025
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 14. apr. 2025
Right infront of the Line 9 Metro Station 👍🏻
Oversæt
Svar fra overnatningssted: 親愛的旅人,收到您對我們酒店位置的稱讚,心中滿是歡喜🌼。9號線地鐵站就在前方,如同為您的旅途點亮了一盞明燈,讓每一次出發與歸來都順暢無憂。在這喧囂都市中,我們願成為您温暖的港灣,用貼心的服務,為您編織一段美好的入住回憶。期待在未來的日子裏,還能與您再次相逢🌈。酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店,祝您生活愉快,萬事如意!
Ellen
Gæsteværelse (dobbeltseng)
Overnattede i dec. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 20. jan. 2025
We stayed here for 5 nights and like the convenience as location is next to mtr station line 9 within a min walk. We love the restaurant nearby. We ate daily at Lee Master restaurant as food and services was great. Hotel receptionist Xiao Fang and Xiao Wei, all are attentive and helpful too. We will be back again for a longer stay.
Oversæt
Svar fra overnatningssted: 非常感謝您選擇我們的酒店並留下如此温馨而詳盡的好評!得知您在這裏度過了愉快的5晚時光,我們深感榮幸。位置便利一直是我們的驕傲,很高興9號地鐵站距離我們如此之近,為您的出行帶來了極大的便捷。同時,我們也非常欣慰地瞭解到,附近的餐廳特別是Lee Master餐廳給您留下了深刻的印象,美味的食物與優質的服務總能讓人回味無窮,這也正是我們希望為您營造的全方位舒適體驗的一部分。酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店,祝您生活愉快,萬事如意!
Miss Sern
Superior værelse (2 senge)
Overnattede i okt. 2024
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 16. nov. 2024
The environment is clean and the room is good. If you have any questions, call the front desk and they will solve your problems quickly. They are efficient and very satisfied! ! ! ! The bed is comfortable, the facilities are great, the environment is elegant, the transportation is convenient the location is good, the price is affordable and it is very clean .
Oversæt
Svar fra overnatningssted: Thank you very much for your valuable comments! We are honored and gratified to know that you have spoken highly of our hotel environment, the quality of our rooms and the overall facilities. Your satisfaction is our greatest affirmation and encouragement. Within one kilometer of the hotel are Shenzhen Railway Station, Wenjidu Port, Luohu Port, Hong Kong and Macao self-service visa point Tianhong, Wanjia, Jin Guanghua, Wangxiang City and other large shopping malls, Dongmen Old Street, the hotel is a 2-minute walk away from the cuisine. Scenic spots Dameisha 27 minutes away, Shenzhen Bay, Mangrove Park 20 minutes, OCT Happy Coast 20 minutes, Zhongying Street 20 minutes, etc. More scenic spots can consult the hotel front office manager Oh, convenient transportation, the door is to the Xicun subway station A1 entrance, bus station, taxi, convenient transportation, eating, drinking and fun can not be less, the hotel whole house intelligent control, There are meeting rooms, free laundry room, gym, sky garden (restaurant: booking charges, buffet breakfast: room rates include early/no early package), free parking, the store in the continuous optimization, if you have good suggestions welcome to leave us a message oh, look forward to your next visit. Thank you again for your recognition and support, we will continue to work hard to continuously improve the hotel, I wish you a happy life and all the best!
Tony J.
Klassisk Værelse (Dobbeltseng)
Overnattede i okt. 2024
Forretningsrejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 10. nov. 2024
very convenient location in front of metro station. 5 mins walk to shopping mall. Very clean and friendly staff.
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We're thrilled to hear that our hotel's location is incredibly convenient, right in front of the metro station and just a 5-minute walk to the shopping mall. Your comments about the cleanliness of our hotel and the friendliness of our staff mean a lot to us. We strive to provide a comfortable and welcoming environment for all our guests.Thank you once again for choosing our hotel and for your valuable feedback. We look forward to welcoming you back soon!
Gæstebruger
Superior værelse (2 senge)
Overnattede i sep. 2024
Familie
17 anmeldelse
8.0/10
Meget god
Slået op den 11. okt. 2024
The room is clean and tidy and modern. Good value for money. The room is controlled by a virtual assistant like Siri, very nice. But the problem is they only give one card so when u take the card, everything shuts down including the AC, which when u go back to the room, it’s very hot and takes a while to cool down. The service staff are super helpful and friendly!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to hear that you found the room to be clean, tidy, and modern, and that you felt it offered good value for money. We are also pleased to know that you appreciated the virtual assistant feature in the room, which adds a touch of modern convenience to your stay.Regarding the issue with the room card, we apologize for any inconvenience it may have caused. We understand that having only one card can be frustrating, especially when it results in the air conditioning shutting off when you leave the room. We will definitely take this into consideration and explore ways to improve the system, such as providing additional cards or implementing a more user-friendly solution.We are also very glad to hear that our service staff were helpful and friendly during your stay. Our staff are always striving to provide the best possible service to our guests, and it's great to know that their efforts were appreciated.Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the future. We hope to provide you with an even better experience next time.Best regards,[Hotel Name] Customer Service Team
Much Jia
Klassisk Værelse (Dobbeltseng)
Overnattede i nov. 2024
Rejs med venner
7 anmeldelse
10.0/10
Enestående
Slået op den 25. dec. 2024
Excellent service from 小芳,小林 , wonderful location
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service from Xiao Fang and Xiao Lin. Our team strives to provide outstanding service, and it's wonderful to see their efforts being appreciated.Additionally, we're glad that you found our location to be wonderful. A convenient location is key to a great stay, and we're pleased that we could meet your expectations in this regard.Thank you once again for choosing our hotel. We look forward to welcoming you back soon!
Gæstebruger
Superior Værelse (Dobbelt seng)
Overnattede i aug. 2024
Par
18 anmeldelse
5.5/10
Slået op den 1. okt. 2024
the glass has stain. water pipe is broken. bed is comfy though. no clothes hanger in the bathroom but outside the bathroom. inconvenient
Oversæt
Svar fra overnatningssted: 親愛的顧客,您好呀!👋感謝您對我們酒店的反饋,看到您的評論,我這心裏真是五味雜陳呢!😅您説玻璃有污漬,哎呀,這可真是我們的疏忽!我們一定會加強對清潔人員的培訓,確保每一處細節都能打掃得乾乾淨淨,讓您的視野永遠明亮如新!💪不過,看到您説床很舒服,我這心裏真是美滋滋的!🛌 看來我們的床墊選擇還是很符合您的口味嘛!我們會繼續保持這種高品質,讓您每次來都能享受到五星級的睡眠體驗!水管壞了這個問題,真是讓您受委屈了!😢 我們已經安排了專業的維修人員,對酒店的水管進行全面檢查,確保這種問題不會再發生,關於浴室沒有衣架的問題,可能每個房間的設計問題也不全是都沒有衣架,您之後入住有什麼要求都可以詢問前台,儘量滿足您的需求。再次感謝您的反饋,您的滿意是我們最大的追求。我們會不斷努力,為您提供更加優質的服務和體驗。期待您下次光臨,我們一定會做得更好!💪
Gæstebruger
Gæsteværelse (dobbeltseng)
Overnattede i feb. 2025
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 21. mar. 2025
It was a wonderful stay. No noise nothing , staffs are very friendly, will recommend others to stay.
Oversæt
Svar fra overnatningssted: 非常感謝您選擇我們的酒店並分享如此温馨的點評。得知您在此住得非常愉快,我們倍感榮幸。沒有噪音的舒適環境是我們一直努力營造的,能得到您的認可,是對我們工作的最大肯定。 酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店,祝您生活愉快,萬事如意!
jitendra
Gæsteværelse (dobbeltseng)
Overnattede i jun. 2024
Solorejsende
6 anmeldelse
8.5/10
Meget god
Slået op den 19. jul. 2024
Perfect location just 1 minutes walk from metro
Line 9 Xiangxicun Station exit - A1 just walk 50 meters straight ahead left side you will find it. Perfect clean good service and friendly staffs even no Chinese speak can communicate with them they help in translation. I would like to give 9/10
Oversæt
6/20
Svar fra overnatningssted: 我們非常欣喜地得知您對我們的位置讚不絕口,能夠如此便捷地連接地鐵9號線香西村站,確實是每一位賓客出行無憂的重要保障。步行僅需片刻,便能輕鬆穿梭於城市的每一個角落,這樣的便捷性是我們始終追求的目標之一。酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店,祝您生活愉快,萬事如意!
Mok
Gæsteværelse (dobbeltseng)
Overnattede i okt. 2024
Par
19 anmeldelse
10.0/10
Enestående
Slået op den 21. nov. 2024
Staff very helpful, good breakfast, great location.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that our staff were helpful, the breakfast was good, and that you found our location to be great. Your satisfaction is our greatest reward, and we strive to provide excellent service and a convenient location for all our guests.We appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.hank you once again for choosing our hotel, and wish you a wonderful day!Best regards,
Anonym bruger
Klassisk Værelse (Dobbeltseng)
Overnattede i jul. 2024
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 22. aug. 2024
Very near subway and good location. Supermarket and restaurants nearby. Friendly and helpful staffs.
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you so much for your wonderful review! We are delighted to hear that our hotel's proximity to the subway and its excellent location, along with the convenience of nearby supermarkets and restaurants, made your stay with us a pleasant one.We are also thrilled that you found our staff to be friendly and helpful. Our team works tirelessly to ensure that every guest feels welcomed and supported during their stay, and it's heartening to know that we succeeded in doing so for you.Within a one-kilometer radius of our hotel, you'll find various amenities including Shenzhen Railway Station, Wenjintu Port, Luohu Port, as well as the Hong Kong and Macao Visa Self-Service Terminals. Large shopping malls such as Tianhong, Wanjia, Jin Guang Hua, and MixC are also nearby. Just a 2-minute walk from our hotel, you'll discover an array of delectable cuisines in Dongmen Old Street.As for attractions, Dameisha Beach is just a 27-minute drive away, while Shenzhen Bay, Hongshulin Park, OCT Harbor at Overseas Chinese Town, and Zhongying Street are all within a 20-minute drive. For more information on local attractions, feel free to consult our Front Desk Manager.Transportation is incredibly convenient here, with the Xixiangcun Subway Station's A1 entrance right at our doorstep, along with bus stops and taxi stands. From dining to entertainment, we've got you covered. Our hotel boasts smart home control throughout, and offers amenities like meeting rooms, a free laundry room, a gym, and a sky garden. Our restaurant provides dining options with a fee, while breakfast is included in certain room packages. Free parking is also available.We are continuously optimizing our services, and your feedback is invaluable to us. If you have any suggestions, please do not hesitate to leave us a message. We sincerely look forward to your next visit.Once again, thank you for your recognition and support. We will continue to strive for excellence and enhance our hotel to provide you with an even better experience. Wishing you a delightful life filled with joy and prosperity!
dikiy_jostik
Klassisk Værelse (Dobbeltseng)
Overnattede i jan. 2025
Solorejsende
14 anmeldelse
10.0/10
Enestående
Slået op den 22. mar. 2025
Great location. Easy to reach to the center and railway stations. Very close to the subway station.
Rooms are clean and well filled with everything you'll need! 8.5 out of 10!
Oversæt
Svar fra overnatningssted: 8.5分的高分评价对我们来说是极大的荣誉,我们会继续努力,为您提供更加优质的服务和体验。期待您的下次光临,祝您旅途愉快! 酒店一公里内有深圳火车站、文锦渡口岸、罗湖口岸、港澳自助机签证点天虹、万家、金光华、万象城等大型商场,东门老街、酒店步行2分钟便是美食诀绝子,景点大梅沙27分钟路程、深圳湾、红树林公园20分钟、华侨城欢乐海岸20分钟、中英街20分钟、等等更多景点可以咨询酒店前厅经理哦,交通便利,门口就是向西村地铁站A1出入口、公交站、出租车、交通便利,吃喝玩乐一样不能少,酒店全屋智能控制,内设有会议室、免费洗衣房、健身房、空中花园(餐厅:订餐收费、自助早餐:房费含早/无早套餐),免费停车场,小店在不断的优化中,如有好的建议欢迎给我们留言哦,期待您的下次光临.再次感谢您的认可与支持,我们将会继续努力,不断提升酒店,祝您生活愉快,万事如意!
Gæstebruger
Superior værelse (2 senge)
Overnattede i jun. 2024
Familie
46 anmeldelse
10.0/10
Enestående
Slået op den 9. jul. 2024
- Friendly service!
- Nice layout and decent sized rooms.
- Breakfast has the basics (eastern/western).
- Close to amenities - supermarket, restaurants - and within 15 min drive to the famed Dong Men area.
Oversæt
Svar fra overnatningssted: 您好!感謝您對我們酒店的熱情好評,您的滿意是我們最大的追求和動力。我們非常高興聽到您對我們服務的肯定,每一位員工的微笑與熱情都是我們酒店文化的體現。我們致力於營造一個温馨、友好的環境,讓每一位賓客都能感受到家的温暖。酒店一公里內有深圳火車站、文錦渡口岸、羅湖口岸、港澳自助機簽證點天虹、萬家、金光華、萬象城等大型商場,東門老街、酒店步行2分鐘便是美食訣絕子,景點大梅沙27分鐘路程、深圳灣、紅樹林公園20分鐘、華僑城歡樂海岸20分鐘、中英街20分鐘、等等更多景點可以諮詢酒店前廳經理哦,交通便利,門口就是向西村地鐵站A1出入口、公交站、出租車、交通便利,吃喝玩樂一樣不能少,酒店全屋智能控制,內設有會議室、免費洗衣房、健身房、空中花園(餐廳:訂餐收費、自助早餐:房費含早/無早套餐),免費停車場,小店在不斷的優化中,如有好的建議歡迎給我們留言哦,期待您的下次光臨.再次感謝您的認可與支持,我們將會繼續努力,不斷提升酒店
BaiMaWangzi
Klassisk Værelse (Dobbeltseng)
Overnattede i maj 2024
Forretningsrejsende
14 anmeldelse
6.5/10
Slået op den 27. jun. 2024
First of all i booked this hotel two weeks ago, because the title was Zhongmin Mercure hotel....IT IS NOT A MERCURE hotel. (and it seems they updated the name on Trip.com now/ I guess someone reported the lie)
Overall the room furnishings are not bad, but the shower was old and totally black with mold. ( I did request for the staff to clean it and they did, so its just about no effort or cleansers used to reach any normal level of hygiene as usual in 90% of Chinese hotels, even 5 stars )The sink is located 50cm to the right of the mirror for some odd reason, so when brushing your teeth or whatever, you have to look in the mirror, then move back to the left to get to the sink.
The staff was very friendly and helpful, but didn't speak a word of English. The older woman working in the buffet restaurant went out of her way to serve me coffee and try to talk to me for 3 days, but the food is not worth the extra surcharge (even though its like $2.00) ...better to eat breakfast at SunFat HK restaurant around the corner.
The walls were paper thin, and I didnt sleep the 4 nights I stayed in the property, either due to neighbors carrying on a screaming fest (normal Chinese level talking, for the most part) till 4am one night in the room behind my bed, to hearing the same room snoring, or even love making from the room on the other side.
The neighborhood is an old area of Luohu, which is one of the oldest districts of Shenzhen, and though the hotel is right by Exit A of the Xiangxicun metro station (line 9), it is not convenient to get to most areas of Shenzhen as line 9 doesnt go to any major area of Shenzhen, and you have to change metro lines to go anywhere of any importance.
Its about 20 minutes walk to the Luohu / Hong Kong border, or 10 mins by rental bicycle, or 15 minutes (25rmb by taxi)
Overall, I highly recommend NOT booking this property at any price
Oversæt
Svar fra overnatningssted: Hello distinguished guests! Seeing your review feedback, we are very sorry to bring you such a bad experience, first of all, our Zhongmin Mercure Hotel is the same entrance and the same front desk as the Lanou Hotel, due to the different decoration styles, we have made two hotels, the overall decoration of the hotel is from 2023 all new decoration, about the health problems you said, we have a deep self-examination, strengthen the quality of health management. On the question of the position of the mirror, we can't understand this, all of our rooms have a large mirror above the washbasin, about the wall, we all use environmentally friendly wall cloth is not wallpaper, we are also deeply sorry for the sound insulation, if you give us feedback at the time, I believe we will deal with it for you, but the incident has passed, I apologize to you again, On the staff do not know English, although we basically do not know English, but we will let customers add our WeChat or use mobile phone transliteration to communicate, for the subway, I think we Line 9 is still very convenient, Shenzhen is very large, according to the different places to go are need to transfer to the line, Shenzhen does not have a line to all places. We are 1.2 kilometers away from Luohu port, it is recommended that the taxi starting price is 13 yuan to reach the place, the subway needs to transfer to the West Village A1 exit 10 meters in front of the hotel, for your experience of this stay we say sorry to you again, you are our VIP is also our friend, there are not enough places to do please give us more guidance and more forbearance, we will do everything possible to improve, I hope you choose us again, look forward to your visit,