InterContinental Shanghai Hongqiao NECC

Perfect location near the Railway station. Helps that we have family near. Have stayed here several times and it never disappoints. Staff is super friendly and the breakfast is one of the best.

Won’t be staying again. No drinkis or snacks in the room. When I got my room service there was not salt or pepper in the shakers. Also the lights did not work properly so the room was dark ! I checked out and went to another hotel

If you wish to spoil your business trip and have miserable time during exhibition ensure you book at Intercontinental Shabghai NECC. You will enjoy following with reception that doesnt care about you and your room problems, gives you promises they dobt fulfill, dont send you concierge team, housekeeping, trying to repair or move your room and then will spend time and money calling trip.com, ordering taxi to relocate and find alternative location. As an international business traveller I was hoping to have productive time at the exhibition, got dirty room during Hotelex 2024, dusty, moldy washroom, stains on the carpet, bed linen dated 2016 from the time of hotel opening, all previous guests' hair and stains on matrass protector and mattrass, not cooling ac, dirty shower head, moldy bathroom, splasholds covered with water stains, shabby damaged guest supply box and book, dust on lampshades, thresholds as an astmatic person I was suffocating and having blood pressure raising immediately. 4 hours trying to relocate the room, almost in tears trying to resolve it. The lobby manager had no idea about exhibition timings (surprise to NECC location) and wasn't even interested to find out how to assist. The room WAS A NIGHTMARE, the duty manager and reception didn't bother to relocate on time giving just empty promises of afternoon tea/lunch/never fulfilled. Upgrade room had also issues with mold in the bathroom, torn matrass frame. Cancelled and left after 1 night, cherry on the cake had to push my own luggage out as lobby concierges didn't bother once taxi arrived. Refund wasn't done pro rata claiming first night was more than second night. Far cry from IGH or any hotel International standards, if you call it hygiene. Needless to say, all exhibition visit was ruined. So don't get misguided by the lobby as your great expectations will die right there.