CitiGO Hotel, West Nanjing Road, Jing'an Temple, Shanghai

Being at this hotel for more than a week, I enjoy the excellent service. The front desk people are very friendly and helpful. The cleaning ladies and restaurant staff are all very nice. My room is small, but the bed is comfortable. The sound proof is pretty good. The hotel location is great, in the center of the city. I love the hotel all-you-can-eat breakfast, 7am to 12 pm, a very thoughtful schedule.  The lobby is large with a big TV, sitting area, games and a pool table.  There are many restaurants next to the hotel. I love the variety of the food vendors and shops.

We booked the hotel for 5 days & 4 nights, the location is really good just a 5 minutes walk to the subway and its very convienient and easy to find. There are alot of good shops to eat around the hotel and even in front of the hotel; that are more affordable than being in the city. The subway line also easily connects to other attractions so it was not hard to find. Do download Alipay & Wechat to use when on the trip as it makes it easier to communicate with the people especially if you can't speak mandarin. The experience we had was amazing and the hospitality from the hotel team made it even better; everyone was so nice and helpful, they attended to all our needs and queries whenever we needed clarity and assistance. There's a laundry area to wash and dry clothes as well, the cleaning ladies were so kind and helpful and always made sure our rooms were nice and clean. The front desk also allowed us to warm up our meals and let us eat around the lobby so that was really nice. A very unforgettable and memoriable stay and we will definetely come back again.

Very nice hotel with good rooms and location. I lost my AirPods and they helped me recover them nice and easy.